Sr Associate, Social Analytics & Intelligence

Overview

Our client’s Social Team is looking for a passionate, curious, and detail- oriented professional to join us as a Senior Associate in Social Analytics. This is an exciting opportunity for a driven individual to contribute to high-impact work for a leading client in the technology sector.

The role can be based out of our New York, Seattle, San Francisco, or Los Angeles offices and will focus on crisis monitoring and reporting, delivering fast-turnaround, comprehensive insights for high-visibility initiatives. (Pref based out of LA office)

This role has a hybrid schedule, working 4 days per week in the office and 1 day per week remotely. 

To maintain alignment with global teams and ensure seamless reporting, this position requires working business hours (8:00 AM to 5:00 PM) in your local time zone) on a schedule of either Tuesday through Saturday or Wednesday through Sunday.

Sr Associate, Social Analytics & Intelligence –

Duties and Responsibilities:

• Work alongside and collaborate with client and internal teams globally

• Manage workflow and prioritize assignments to ensure deadlines and client expectations are being met

• Take a ‘no stone unturned approach’ to analytics with acute attention to detail in the reporting to ensure insights are actionable and outputs are high quality

• Collaborate with other Analysts and Intelligence Lead to contribute to the framework, methodology, and KPIs for social analysts to consistently evolve social intelligence reports

• Support client relationships on scoped accounts

• Contribute to the assessment of social intelligence technologies to ensure agency subscribes to best-in-class suppliers

• Support agency’s new business activity 

• Support agency’s internal research initiatives, POVs’ white papers and thought leadership 

Qualifications and Experience:

• 1 – 3 years of social intelligence or primary research experience  

• Strong understanding of the social media space and primary platforms (Instagram, TikTok, Facebook, Twitter, YouTube, etc.).  

• At least 3 years working with social listening tools (e.g., Brandwatch, Talkwalker, Netbase, etc.), platform performance tools (e.g., Unmetric, Sharablee, etc.) and influencer/audience analysis tools (e.g., Helixa, TaggerMedia, Creator IQ, etc.) with a “tool agnostic” mentality that can pick up a new tool and learn quickly as necessary

• Conversant with current and evolving social media strategies, measurement tools and technologies and knowledge of social media marketing industry benchmarks 

• Demonstrated ability to use Microsoft Excel to easily manipulate data, and PowerPoint to tell a compelling story through data

• Demonstrated ability to efficiently sift through data to identify actionable insights and recommendations

• Demonstrated ability to apply insights from other brands’ case studies to our clients to identify potential opportunities

• Demonstrated critical thinking and problem-solving abilities 

• Excellent written, verbal communication and presentation skills

• Curious, passionate, energetic, and nimble

• Public relations agency experience a plus 

The target hiring compensation range for this role is $34.85 – $38.45 an hour. 

Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. 

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.