Business Development Manager

Overview

This is an onsite/hybrid role in Chicago, IL or Southfield, MI

Must-Have Requirement:

Industry Knowledge & Experience: Proven experience in B2B sales within sectors such as office-building services, property management, facility management, real estate, furniture, design, and facility services. A strong understanding of the dynamics of corporate relocation, downsizing, and expansion, with the ability to connect these changes to relevant service offerings.

The Business Development Manager will play a fundamental role in achieving revenue growth and new customer acquisition goals by identifying new prospects and generating new business opportunities. This individual will set appointments via phone, email, and social media with prospects for Workplace Solutions Managers and Facility Services Specialists, as well as attend conferences, meetings, and events to build relationships and drive deals.

Key Responsibilities:

• Research target demographics, economic trends, customer needs, and interests to create strategies for business development.
• Oversee efforts to expand lead generation through cold calling, business-to-business selling, and other methods to identify potential business prospects and assist sales professionals in acquiring new customers.
• Build relationships with new and existing customers and industry partners through consistent follow-up, reliable communication, and in-person meetings for new opportunities and referrals.
• Present sales pitches, product reports, and other valuable data to potential prospects in a way that promotes the brand and mission, helping the audience identify a need for the product.
• Diligently update the CRM system to capture sales analytics and stay current on leads and follow-ups.
• Utilize a team-based approach to identify and pursue corporate and industrial clients in transition who need office furniture, facility services, and industrial racking when relocating, expanding, or downsizing.
• Enjoy networking and being active in the greater Chicago area.
• Possess expert-level CRM and data management skills, persuasive abilities, and strong organizational skills.

Desired Qualifications:

• CRM experience preferred.
• Positive, sales-oriented personality and attitude.
• Honest, charismatic, loyal, and possessing a good sense of humor.
• Strategic, data-driven, and results-oriented.
• Ability to work independently and as part of a team.
• Ability to target potential leads, connect the dots, make calls, and schedule telephone meetings.
• Ability to communicate complex services clearly and concisely.
• Ability to effectively manage multiple accounts simultaneously.
• Determined to target and secure corporate clients in transition in need of office furniture, facility services, or interior design expertise.
• Ability to apply innovative thinking to solve problems and capture opportunities.
• Natural problem-solving mindset that seeks to meet customer needs.