UX Product Designer w/Claims Adjuster Experience

Overview

Revolutionize how a Fortune 500 insurance company supports its customers by crafting exceptional digital experiences for claims adjusters. As a UX Product Designer, you’ll be instrumental in modernizing critical tools, directly impacting adjuster efficiency and customer satisfaction. Join a leading company, partnering with Aquent, and contribute to a significant digital transformation.

This exciting opportunity focuses on building best-in-class digital tools for claims adjusters, improving their efficiency and the customer experience. You will be a key player in a mature UX team, collaborating with content designers and researchers to create user-centered designs that are both highly functional and intuitive.

What You’ll Do:

• Create user-centered design solutions from concept to completion, incorporating ease of use and best-in-class interaction design principles.
• Develop conceptual sketches, detailed design specifications, and ensure adherence to brand and design system standards.
• Work across all design phases: conceptual design, storyboards, persona development, user flows, wireframes, and prototypes.
• Conduct user research, concept testing, and usability testing, incorporating feedback to optimize solutions.
• Collaborate with cross-functional teams, including product owners and developers, throughout the product lifecycle.

Must-Haves:

• Bachelor’s degree or equivalent experience.
• 3+ years of UX/product design experience.
• Experience with Agile, Design Thinking, Lean UX, and human-centered design methodologies.
• Expertise in at least two of the following: visual design, UX design, prototyping, information architecture, front-end development, user research.
• Exceptional written and oral communication skills.
• Strong organization and analytical thinking skills.
• Proven ability to collaborate effectively with cross-functional teams.
• Online portfolio showcasing UX work and/or case studies.

Nice-to-Haves:

• Experience with insurance claims.

Compensation:

The target hiring compensation range for this role is $50.62 to $56.25 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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