Reasonable Accommodation Analyst

Overview

Work schedule Monday- Friday 8-4:30 or 8:30-5:00

Please review the requirements before applying

Make a real difference in people’s lives! As a Reasonable Accommodation Analyst, you’ll be the vital link ensuring employees have the support they need to thrive. Partnering with a Fortune 500 company known for its commitment to its employees, you will play a crucial role in fostering an inclusive and supportive work environment. Through Aquent, you’ll be empowered to directly impact the well-being of your colleagues and contribute to a positive and productive workplace.
This role goes beyond processing paperwork; it’s about building relationships, understanding individual needs, and championing a culture of empathy. You’ll be the go-to person for guidance and support, ensuring a smooth and equitable experience for everyone. This is an amazing opportunity to make a tangible difference in the lives of your colleagues and contribute to a more inclusive workplace.

What You’ll Do:

• Be the first point of contact for employees and managers seeking accommodations, providing empathetic and informed guidance.
• Efficiently manage the entire accommodation process, from intake and documentation review to implementation and follow-up.
• Ensure timely and accurate communication with all parties involved, keeping them updated on the status of their requests.
• Maintain meticulous records and utilize case management systems to track requests and ensure compliance.
• Collaborate closely with internal teams to ensure consistent and fair application of accommodation policies.

Must-Haves:

• 1+ years of experience handling confidential and sensitive information with discretion and professionalism.
• 1+ years of experience collaborating effectively with individuals at all levels of an organization.
• 1+ years of experience navigating conflict situations constructively and professionally.
• 1+ years of providing exceptional customer service, demonstrating empathy and a commitment to resolving issues.
• High school diploma/GED

Nice-to-Haves:

• Ability to manage a high volume of work in a dynamic environment.
• Familiarity with ADA/ADAAA and FMLA regulations.
• Experience with case management systems and processes.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Bachelor’s degree or equivalent experience.

The target hiring compensation range for this role is $20 to $27 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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