Email Producer

Overview

Partnering with Aquent, a leading player in the retail sector is seeking a highly organized and impactful Email Producer to join their Loyalty team. This is an exciting opportunity to directly shape the customer experience for a prominent brand by executing critical marketing content for strategic customer programs. Your expertise will be vital in ensuring seamless digital operations, driving operational effectiveness, and delivering engaging content that resonates with customers.

**About the Hiring Company**

This innovative company operates at the forefront of the retail industry, consistently delivering exceptional experiences to its vast customer base. With a commitment to customer engagement and cutting-edge digital strategies, they are a force in shaping how consumers interact with beloved brands. Joining their team means contributing to a fast-paced, collaborative environment where your work directly impacts millions of customers and the success of key initiatives.

**About the Role**

We are looking for a detail-oriented and driven Email Producer to be instrumental in crafting and delivering engaging promotional content across digital channels. In this pivotal role, you will serve as the expert in digital content execution, ensuring that all marketing initiatives for strategic customer programs are launched flawlessly and on schedule. You will be the first line of defense for digital tools, proactively addressing issues and collaborating with technical partners to maintain smooth operations. This position offers a unique chance to combine your passion for digital marketing with your keen eye for detail, making a tangible difference in how customers connect with the brand.

**What You’ll Do:**

* Lead the delivery and execution of all marketing content for customer programs across the email channel.
* Ensure projects are launched on time and meet all requirements, keeping management informed of progress and any deviations.
* Collaborate regularly with cross-functional teams, including Marketing, Site Merchandising, and Creative, throughout the content development workflow.
* Respond swiftly to changes in project scope or schedule, communicating any impacts across marketing channels.
* Assist in facilitating key meetings, documenting action items, and ensuring timely follow-up and completion.
* Drive the quality assurance review and final sign-off of content for email deliverables, documenting feedback and managing necessary changes.
* Provide essential support to cross-functional teams by working with business engagement and technical support partners to resolve issues and communicate updates.
* Proactively seek opportunities to expand your knowledge of brand business, processes, and systems, working with management to identify areas for improvement.

**Must-Have Qualifications:**

* Bachelor’s Degree or equivalent professional experience.
* 1-3 years of detailed task planning and execution experience, with a background in retail or ecommerce.
* Direct experience utilizing project management tools such as Airtable, Smartsheet, or Office365.
* Exceptional attention to detail, with proven experience managing and communicating deliverables for multiple projects simultaneously.
* Ability to handle both routine and unexpected assignments with minimal supervision, demonstrating flexibility in taking direction.
* Self-motivated and driven, capable of working effectively both independently and within a team setting.
* Ability to maintain composure and effectiveness in a fast-paced, dynamic environment.
* Excellent oral and written communication, analytical, and interpersonal skills.

**Nice-to-Have Qualifications:**

* 1 year of experience working with leading email marketing platforms or similar marketing automation tools.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.