Program Manager, Digital Creative Operations

Overview

Principal Objective:
Our client, a major beauty company in NYC is looking for a Program Manager, Digital Creative Operations to lead digital programs in conjunction with Online, Global Product Marketing and Consumer Engagement teams. S/he is a natural leader and problem solver who manages every detail of a project, from creative development through to the program details: timeline, scope and resources. Reporting to the Director, Creative Operations Digital/Social, this individual is responsible for facilitating and maintaining project workflow and communication between Creative, Marketing, and Online teams.

Responsibilities:
• Manage concepting and development of monthly editorial and commercial programs in partnership with the Digital Design, copy and content production teams.
• Manage day to day relationship with cross functional teams to understand digital pipeline of projects and online platform functionality.
• Manage each phase of the internal and external approval process: including the approval of concepts, layouts and final creative.
• Keep projects on track through streamlined planning and task management on Wrike. Responsible for issuing status reports, and meeting notes
• Allocate resources weekly and working in coordination with other project managers in prioritizing projects
• Manage BobbiBrownCosmetics.com content updates and feature releases with Online Team.
• Manage highly complex technical deliveries ensuring foresight on delivery issues and creating mitigation plans with Online Team.
• Set up and lead meetings, and effectively set up the presentation of creative work.
• Manage internal creative review meetings with senior creative leadership by organizing agenda, managing topics and time, and meeting notes
• Communicate project issues and resolution to internal stakeholders
• Support Digital & Social Director on any Adhoc needs across both Digital & Social teams.

Qualifications:
• 2-5 year’s experience in project management for an in-house creative team or agency.
• Bachelor’s Degree or equivalent
• Prior experience working on digital creative, with exposure to web development and product management
• Prio experience working on social creative, with exposure to social content creation
• Strong partner to creative and internal stakeholders
• Proactive and positive approach, presents solutions and strives to solves problems
• S/he is comfortable presenting creative work and running high level meetings
• Has a flexible attitude and can work in ambiguous situations
• Is used to being the point person for internal or external clients
• Is a natural leader with excellent communication skills
• Loves solving problems and managing conflicts
• Has a deep understanding of project management, work flow and infrastructure
• Has experience using Workfront, Asana, Trello, Wrike, MS Project or other project management tools to develop project plans, assign tasks, and report on program status

The target hiring compensation range for this role is $36 per hour. Compensation is based on several factors, including, but not limited to, education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.  More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.