User Experience Researcher

Overview

Join a leading design organization revolutionizing how users interact with technology. As a User Experience Researcher, you will play a pivotal role in shaping the future of on-screen experiences for cutting-edge devices. Your research will directly influence how users interact with AI agents and large language models, making a tangible impact on product design and user satisfaction.
This is your chance to contribute to a team dedicated to pushing the boundaries of user experience. You’ll collaborate closely with designers, product managers, and fellow researchers to understand user behaviors, conduct impactful studies, and translate your findings into actionable insights. Be a driving force in creating intuitive and engaging experiences that delight users worldwide.
 

Responsibilities:

• Lead research initiatives, applying your expertise in behavioral science research methods and experimental design.
• Conduct a variety of research methods, including usability studies, surveys, and user interviews.
• Analyze both qualitative and quantitative data to generate actionable insights.
• Collaborate with design and product teams to ensure research findings are integrated into product development.
• Present research findings clearly and persuasively to diverse audiences, influencing product strategy.
• Research how users interact with AI agents and large language models to inform the design of intelligent user interfaces.

Must-Have Qualifications:

• BA/BS in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics, or a related field.
• 3+ years of demonstrated success contributing to the design of successful digital products and services.
• Proven experience with the full research cycle: from formulating research questions to presenting impactful findings.
• MA/MS in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics, or a related field.
• Portfolio showcasing past work and how your research informed decision-making, ideally in the digital products and services industry.
• Experience with a range of research methods: qualitative and quantitative, attitudinal and behavioral, generative and evaluative.
• Familiarity with ethnographic techniques, contextual inquiry, user insight generation, and related methodologies.
• Experience designing and running original experimental research on digital products and services.
• Basic understanding of quantitative data analysis and inferential statistics.Excellent written, verbal, and visual communication skills.

mazon’s Device Design Group, which is a large design organization. The team works on the operating system/software design for Amazon devices. Specifically, the hiring manager’s team supports on-screen experiences for Fire TV and tablet

Key Project:

Will primarily help with Fire TV projects, with possible overlap into tablet work

Main tasks include:

• Running usability studies (planning to do 3 lab studies over 3 months)
• Conducting surveys and interviews
• Doing competitive analysis
• Researching how people: Launch apps, Watch TV, Purchase shows, etc
• Use Alexa/AI agents to find content
• Will partner closely with design teams to ensure good user experience

Role involves understanding how users want to interact with AI agents and LLM technology in TV/tablet experiences

Emphasis on qualitative research (lab studies, user interviews) rather than quantitative analysis.

The target hiring compensation range for this role is $89.00 to $98.89. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

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About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.