Community Manager

Overview

Become a vital part of a leading global beauty company, renowned for its innovative products and iconic brands. As a Community Manager, you’ll play a pivotal role in shaping and nurturing online communities, engaging with passionate consumers, and driving brand advocacy across social media platforms. Your expertise in social media management will be essential in building strong relationships with brand enthusiasts and amplifying the company’s digital presence.  Candidates without prior experience in the haircare industry will not be considered for this role.
As a Community Manager, you will:

• Post, monitor, and engage with the online community across various social media channels, fostering a positive and interactive brand experience.
• Craft compelling copy, captions, and community responses that resonate with the target audience and strengthen brand voice.
• Develop and optimize engaging social media content, including text, visuals, and multimedia, to capture attention and drive engagement.
• Respond promptly and effectively to questions and comments across all social channels, demonstrating exceptional customer service and crisis management skills.
• Cultivate organic relationships with influencers and advocates through community outreach, product initiatives, and identification of new consumer segments.
• Collaborate with key partners to ensure seamless integration of social media support for product launches, events, and brand partnerships.
• Generate insightful reports on social media performance, providing data-driven recommendations for optimizing strategies and maximizing impact.
• Leverage social listening tools to identify emerging trends, understand consumer sentiment, and inform content creation and community engagement efforts.
• Support the digital lead on various digital media initiatives, including channel management processes, content innovation, and launch planning.

Must-Have Qualifications:

• 2-3 years of experience in social media management, demonstrating a proven track record of building and engaging online communities.
• Excellent verbal and written communication skills, with a keen ability to adapt messaging to different platforms and audiences.
• Strong attention to detail, ensuring accuracy and consistency in all social media communications.
• A creative eye for curating visually appealing and engaging social media content that aligns with brand aesthetics.
• Ability to thrive in a fast-paced environment, managing multiple projects and deadlines effectively.
• Self-starter mentality with an entrepreneurial spirit, demonstrating initiative and a proactive approach to problem-solving.
• Enthusiastic attitude and adaptability to navigate a rapidly evolving digital landscape.
• Passion for social and digital media, with a strong understanding of current trends and best practices.
• Willingness to work occasional nights and weekends to support real-time community engagement and events.

The target hiring compensation range for this role is $25.00-30.00 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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