Dealer Account Manager

Overview

This role empowers dealerships to maximize sales and customer satisfaction through proactive remote engagement. In this role you will act as a strategic partner, driving dealer performance through:

• Sales & Performance Optimization: Providing mentorship and consulting to achieve monthly/yearly sales targets, analyzing sales data, and identifying revenue opportunities.
• Customer Experience Enhancement: Monitoring Customer Satisfaction Index (CSI) and addressing deficiencies to improve customer retention.
• Operational Efficiency: Assisting with inventory management, ensuring dealer personnel training compliance, and facilitating efficient parts ordering.
• Strategic Partnership & Communication: Serving as a crucial liaison between the company, dealerships, and partners, fostering strong relationships and facilitating effective communication.
• Market Analysis & Initiative Implementation: Analyzing local market and competition, and developing and implementing marketing initiatives.

This fast-paced role demands a dynamic individual with strong communication, analytical, and time-management skills. The candidate must be adaptable, possess a coachable mindset, and excel at building relationships.

Key Responsibilities:

• Proactively engage and support dealerships remotely.
• Drive sales growth and achieve performance targets.
• Monitor and improve customer satisfaction.
• Manage dealer inventory and training compliance.
• Analyze market trends and identify sales opportunities.
• Build and maintain strong dealer relationships.
• Resolve customer issues effectively.

Essential Skills & Qualifications:

• Bachelor’s degree or 2+ years of automotive industry experience.
• 2+ years of sales and customer service experience.
• Proficiency in remote communication tools (e.g., Microsoft Teams).
• Strong analytical and data interpretation skills.
• Excellent communication and presentation abilities.
• Proven ability to build and maintain relationships.
• Effective time-management and organizational skills.
• Ability to handle ambiguity and adapt to changing market conditions.
• Ability to legally operate a motor vehicle.
• Ability to work a hybrid office enviroment.
• Willingness to travel occasionally.

Opportunity Highlights:

• Pathway to direct employment with the company.
• Autonomous work schedule.
• Extensive networking and training opportunities.
• Competitive market compensation.

Story Behind the Need:

• Backfilling a candidate who transitioned to a direct position with the company.
• The goal of this position is for the candidate to transition to a direct position with the company.

 

 

The target hiring compensation range for this role is $40 to $42 per hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

 

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

 

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.