Senior UX Design Manager

Overview

As a Senior UX Design Manager, you’ll shape the future of retail for a Fortune 500 company, impacting millions of customers daily. Lead a team of talented designers, crafting exceptional omni-channel commerce experiences that seamlessly integrate online, in-app, and in-store interactions. This role offers a unique opportunity to innovate and personalize the customer journey, making a tangible difference in people’s lives.
This is an in-office position located in Bentonville, Arkansas.

About the Company:
Join an award-winning design team at a leading retailer with a mission to provide access and dignity for all, regardless of socioeconomic background. Contribute to a culture of design excellence, creating compelling experiences that improve the lives of millions of customers and empower associates.

About the Role:
As a Senior UX Design Manager, you will:

Lead the design strategy and execution for omni-channel commerce products.
Create a hyper-personalized customer experience that fosters loyalty and engagement.
Collaborate with cross-functional teams, using Design Thinking principles to drive innovation.
Develop concepts, conduct design sprints, and build rapid prototypes.
Present design vision and rationale to stakeholders at all levels.
Balance business and technology considerations to deliver user-friendly and engaging experiences.
Mentor and inspire a team of designers, fostering a culture of growth and collaboration.

Must-Have Qualifications:

Excellent visual and interaction design skills with a strong understanding of current design trends.
Proven ability to communicate complex concepts clearly and effectively to diverse audiences.
Deep understanding of e-commerce and experience building revenue-generating experiences.
Strong design aesthetic with a focus on brand expression, systems thinking, and inclusive design.
Extensive experience with business requirement gathering, journey mapping, design sprints, competitive analysis, concepting, and prototyping.
Ability to thrive in ambiguity, motivate teams, and navigate a fast-paced environment.
Strategic and systems thinking approach to simplify complex challenges.
Proven track record of successfully shipping products in a cross-functional environment.
Passion for leading by example, mentoring, and contributing to a positive team culture.
Self-starter mentality with strong organizational skills and a continuous improvement mindset.

Nice-to-Have Qualifications:

Degree in HCI, Information Architecture, Digital Design, or a related field, and 7+ years of experience in product design.
An impressive portfolio showcasing elegant design solutions.
Excellent written and verbal communication skills.

Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment — one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.