Program Manager

Overview

 

We are seeking an experienced, innovative, and collaborative individual with a passion for growing global and inclusive communities around educational platforms and digital experiences. In this role, you will play a key part in strengthening the connection between our education platform and global audiences, building and sustaining a vibrant community of practice, surfacing the voices of educators and parents, and supporting impactful campaigns and events throughout the year.

Responsibilities:

• Build and execute a community engagement strategy that supports a growing user base and expanding global audience.
• Manage the educator community in close collaboration with social, marketing, and product teams, serving as a champion for educators and parents worldwide.
• Drive adoption through coordinating strategic community activations, such as trainings and events.
• Lead ambassador programs to identify and collaborate with community leaders for regional leadership, product insights, and innovation.
• Regularly communicate and create reports that surface listening updates, learnings, and data around key beats while highlighting opportunities for product and marketing teams.
• Advocate as the voice of educators in product strategy, feature development, and learning experiences by providing input and community feedback.
• Assist in creating a calendar of events for upcoming webinars.
• Organize training sessions and networking opportunities.
• Develop strategies for community growth, engagement, and retention.
• Manage and moderate community spaces, ensuring a welcoming and productive environment.

Qualifications:

• 2-4 years of community management or similar social media marketing experience.
• A passion for education with an understanding of online communities and the ability to prioritize audience needs.
• Experience with education, educational technology, or teaching communities, policies, and best practices.
• Familiarity with using data to adjust and optimize strategy and activations for community-facing channels.
• Experience managing and engaging with social media and community platforms.

Top 3 Hard Skills Required + Years of Experience:

• Minimum 2-4 years experience in education, educational technology, or teaching communities, policies, and best practices.
• Minimum 2-4 years experience using data to adjust and optimize strategy for community-facing channels.
• Minimum 2-4 years experience managing and engaging with social media and community platforms.

The target hiring compensation range for this role is $52.05 to $57.84 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent gets access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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