Senior Manager, Site Merchandising

Overview

EXCITING SR. MANAGER, SITE MERCHANDISING OPPORTUNITY IN BENTONVILLE, ARKANSAS

RELOCATION ASSISTANCE WILL BE PROVIDED

Our client, the nation’s leading retailer, is hiring a Sr. Manager, Site Optimization for their Homepage Team as the leader of strategy & optimization. Partner with product, UX, and engineering to ideate, test, and implement new features and functionality to solidify their website as customers favorite site to shop.

You’ll make an impact by:

• Lead site planning and optimization process through data driven analysis and customer insights (macro trends, customer data, and search trends)
• Develop strategic direction and guiding principles to ensure a consistent experience balanced with flexibility for new activations
• Establish measurable KPIs for all components of the Homepage experience inclusive of creative content performance, membership activation, and more
• Build strategies to deliver and exceed KPI goals which include customer click through, add-to-carts and content attributed revenue; report performance results to senior leadership weekly
• Ideate, develop and launch new features in partnership with product, engineering and UX teams, informed by user research, and proven via A/B testing
• Gain buy-in from cross-functional partners and leadership teams through clear communication and content strategy presentations

You’ll sweep us off our feet if:

• You obsess over the customer, creating impact through flawless customer experiences, that drive engaging, relevant content.
• You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.
• You’re a thought leader who takes strategic direction and infuses it into our process implementation to earn trust at all levels.

Minimum Qualifications:

• Bachelor’s degree in business or related field or equivalent experience in Business or related fields.
• 3 – 5 years related experience in Business Operations, Program Management, or eCommerce.

Preferred Qualifications:

• Master’s degree in Business or related field; Project Management certification
• ECommerce merchandising, UI/UX, Interactive and Visual Design, Business Management, or related area, Master’s degree in Merchandising, Visual Design, Business Management, or related area

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