Applications Developer

Overview

We are looking to hire an experienced and energetic Software Engineer II to join the Customer Experience (CX) / Support Experience Group (SxG) team. We are building the next generation of our applications running on our cloud computing platform, and several other  cloud services to deliver high value, complete, and predictive application scenarios across all devices and form factors. We innovate quickly and collaborate closely with our partners and customers in a very agile, high-energy environment. If the opportunity to collaborate with a diverse engineering team, on enabling end-to-end business scenarios using cutting-edge technologies and to solve challenging problems for large scale 24×7 business SaaS applications excite you, please come and talk to us!   

This is an opportunity for you to make a broad positive impact, whether you like building appealing user experiences, enjoy solving complex problems, or have a real passion for enabling intricate business processes. Learn together with us on how to maintain live site availability for active usage by thousands of customers across the world while rapidly delivering new business scenarios.  We want you for your passion for technology, your curiosity and willingness to learn, your ability to communicate well in a team environment, your desire to make our team better with your contributions, and your ability to deliver.   

We use industry-standard technology: C#, JavaScript/Typescript, React functional components, HTML5 so it would be ideal for you to have a solid background in delivering experiences using an object-oriented language and web technologies. This role will contribute to working on cost-saving initiatives related to IVR Workflow and Visual IVR.

Responsibilities: 

• Design, document, implement, test and deploy highly resilient and scalable solutions. 
• Collaborate with other software engineers in a diverse and inclusive environment. 
• Work with Program Managers to understand business requirements and translate them to technical designs for the team to work on. 
• Work with Analysis, testing, and business owner teams to understand desired system functionality.
• Primary developer for high complexity functions. 
• Provide technical support and expertise to other development team members. 
• Provide development lead with work estimates.
• Drive Technology Architecture decisions. 
• Create technical design documents. 
• Create development environment. 
• Ensure that code meets development specifications and is maintainable (comments, supporting documentation)
• Create and execute unit tests exercising the code’s functionality and compatibility with other features prior to turning code over to test team. 
• Communicate and defend design, requirements, feature set, functionality and/or limitations of systems. 
• Resolve code issues raised by analysis or test teams. 
• Work with developers and other members of the project team, our products and program managers, and vendors in accomplishing objectives. 
• Develop tools to aid the development process (e.g. basic test automation for all developers to run locally prior to check-in) 
• Participate in code reviews of other developer’s work.
• Deliverables include Technical Architecture, Technical Design Specification, Thoroughly commented Code and Technical User Guide

Basic Qualifications: 

• 5+ years related technical experience. 
• A technical background in software engineering principles and architecture design. 
• 5+ years of professional software design, coding, testing and problem-solving skills. 
• Experience with coding object-oriented programming languages and/or UI frameworks. 
• Experience with Relational databases and/or No-SQL databases. 

Preferred Qualifications: 

• Experience with user experience web technologies
• Experience with UX designs 
• Experience with and conceptual understanding of our cloud computing platform. 
• Demonstrated capability in strong full stack development. 

Top 3 Hard Skills Required + Years of Experience

• Minimum 5+ years experience with C#
• Minimum 5+ years experience with React
• Minimum 5+ years experience with Full-stack development.

The target hiring compensation range for this role is $61.65 to $68.51 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent gets access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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