Assoc Manager Site Merchandising

Overview

As a Manager of Site Merchandising & Operations on the Digital Member Experience and Engagement Team, you’ll play a critical role in bringing our omni-marketing calendar and digital vision to life. You’ll be responsible for managing the day-to-day site merchandising operations surrounding our client’s key brand experiences, ensuring that we provide the very best shopping experience in online retail. You’ll play a pivotal role in our client’s digital transformation, creating and delivering inspiring digital shopping experiences that bring our promise to “expect something special” to life. You’ll perform analysis to find actionable insights and leverage data and creativity to make informed decisions for eCommerce strategies.

You’ll make an impact through…

• Bringing Member Experiences to Life – Obsessing over the member experience by overseeing all content, creative and site merchandising operations processes, ensuring our online presence supports the desired shopper/member experience; Developing wireframes and workorders for content and creative teams and creating site categories, shelves, and experiences using CMS & merchandising tools; Managing the development and site merchandising operation process – preparing dev handoffs and driving to completion.
• Site Merchandising– Ensuring seasonal items and cross-category solutions are findable and discoverable; Building shelves and optimizing items, ensuring all data relating to items on shelf is accurate and complete; Understand top search terms and how to boost items and optimize navigation and content modules increase customer engagement
• Digital Marketing Strategy & Execution – Partnering with Category Managers and Marketing Managers to design and develop compelling member experiences, providing channel recommendations and solutions using trends and customer insights to shape the customer journey. Leading execution of multiple campaigns and projects.
• Digital Storytelling – Translating competitive insights, market share opportunities and our omni-strategy into frictionless, inspiring, and easy-to-shop experiences through homepage, navigation, taxonomy, search (internal and external) and browse.
• Data Analysis & Reporting – Continuously analyzing data to monitor performance and identify actionable insights; Ensuring business needs are being met by building and regularly sharing out reports – communicating key learnings and results with partners and providing recommendations to improve effectiveness of current plans, programs, and initiatives.
• Project Management & Operation Excellence- Managing multiple business plans and mid-sized site merchandising operations projects; Building and executing against detailed project plans – preparing workorders, building shelves and pages, and serving as escalation point to ensure projects launch on-time and accurately; Optimizing workload based on current and future needs; Implementing and helping scale processes, embedding operational excellence into everything you do.
• Collaboration- Acting as a Marketing & Site Merchandising subject matter expert; Partnering closely with Digital Experience, Site Merchandising/Operations and Marketing teams to ensure cross-category has appropriate content and shop-ability features.

The target hiring compensation range for this role is $23.75 to $26.39 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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