Sr Experience Designer

Overview

Aquent has an EXCITING opportunity for a Senor Experience Designer!

This position is 100% Remote.  Candidates MUST be able to work Eastern Time Zone Hours.

In order to be considered for this role, you must:

• Be authorized to work in the United States and not require sponsorship of any kind

• Be able to showcase your work and UX Design process thru individual samples or an online portfolio

Project Overview: This role focuses on a healthcare member platform, both website and native app, that enables users to manage their health-related tasks. The platform allows members to:

• View claims and benefits
• Order prescriptions (with embedded e-commerce functionality)
• Locate healthcare providers
• Estimate healthcare costs

User Base: The platform serves a broad range of users, including:

• Medicare members
• Commercial members
• Marketplace users

Due to the complex nature of healthcare plans, users have diverse and often varied needs.

Key Challenges:

• Highly Regulated Environment: Navigating a highly regulated space, particularly with Medicare, is a core challenge.
• Complex Variations: The platform must accommodate different plan structures, including variations in mental health, dental, and spending measures (such as the costs of medical procedures, childbirth, and knee replacements).
• Systemic vs. Tactical Solutions: Some user challenges require quick fixes, while others call for systemic solutions.
• Accuracy Focus: Special attention to detail is required to ensure cost estimates, claims, and benefit calculations are accurate.

Role Requirements:

• Experience: 7+ years in UX design with a strong business analyst mindset.
• Skills & Tools: Hands-on experience with Figma, with a focus on both native (iOS/Android) and web platforms. Candidates should be comfortable transitioning between these platforms (i.e., from native to web and vice versa).
• Focus on Refinement: This role involves less discovery and more focus on refining the user experience, optimizing functionality, and ensuring usability.
• Collaboration: This role will require close collaboration with another designer to divide tasks, share insights, and iterate on design solutions.

Healthcare Knowledge:

• Healthcare Domain Experience: Prior experience in the healthcare industry, particularly around claims, EOBs (Explanation of Benefits), and pharmacy processes, is highly valuable. A strong understanding of how healthcare systems work and the challenges of managing healthcare costs is essential.

What We’re Looking For: A highly skilled UX designer with deep expertise in refining complex, regulated platforms. The ideal candidate will bring a mix of UX expertise, analytical thinking, and hands-on design experience. If you’re passionate about optimizing user experiences within the healthcare space and have a keen eye for detail and accuracy, this role may be a great fit.

The target hiring compensation range for this role is $65 to $72 per hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. 

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.