Production Specialist/Engineer

Overview

The Production Specialist/Engineer is a key team player in ensuring the successful implementation of new design intentions for our products. In this role, you will provide expertise in production mechanics and template building, combined with a strong design acumen, to uphold the high standards that define our team.

We are seeking an experienced Production Specialist/Engineer who is passionate about production and user experience design. You will collaborate with designers and engineers to create high-quality products for iWork and its users.

Key Qualifications

• Exceptional attention to detail
• Highly organized with the ability to recognize inconsistencies
• Strong problem-solving skills, with a focus on finding simple solutions to complex problems
• Ability to manage multi-layered files and work across multiple applications
• Comfortable working in rapid iteration environments
• Systematic thinker with a structured approach to production
• Proficiency in Keynote, Pages, and Numbers
• Working knowledge of Adobe Photoshop and Illustrator
• Familiarity with GitHub, Terminal, and Radar

Role Description

As a Production Specialist/Engineer, you will translate designs into technical products, including templates and themes across all three iWork applications. This role requires:

• Strong production skills, including layout, typography, and color accuracy
• A keen eye for inconsistencies in design execution
• A user-centric approach, ensuring that templates and app features enhance the end-user experience
• Highly organized file management, structuring files accurately for seamless workflow integration
• The ability to meet tight deadlines while maintaining high-quality standards
• Flexibility and problem-solving skills to address evolving production needs and software updates
• A deep understanding of our design standards and aesthetic

Detailed Responsibilities

Content (Templates)

• Collaborate with Design & HI teams to create new templates
• Build templates with technical precision, ensuring accuracy and compliance with established methods
• Conduct audits of template features, functions, imagery, and placeholder text
• Pressure-test new template designs, identifying discrepancies and working with engineers to develop solutions
• Accessibility (AX) testing for new templates and sample documents
• Internal QA, cross-checking content to ensure bug-free implementation

New Feature Implementation

• Work closely with Engineering, Design & HI teams to support new feature development
• Adapt content creation processes to integrate new app features
• Inform Engineering about content creation/import dependencies

GitHub & Version Control

• Manage repos, track file changes, and resolve conflicts
• Use SourceTree and Terminal for GitHub management
• Deploy ENG updates by creating Pull Requests for multiple repositories
• Collaborate with Engineering to refine workflow processes

Radar & Bug Investigations

• Diagnose app and content issues identified by QA
• Clearly document bug reports, proposed fixes, and necessary design adjustments
• Work closely with the Design team to maintain template integrity while implementing fixes

Tools & Process Enhancements

• Communicate with Engineering regarding tool updates
• Define and test process enhancements to optimize content workflows

Localization

• Ensure regional template designs maintain functionality and visual integrity
• Collaborate with localization teams to address layout issues and resolve bugs

Education & Experience

• 5+ years of experience (This is not an entry-level position)
• Strong written and verbal communication skills
• Proven ability to manage highly technical production workflows

Compensation

The target hiring compensation range for this role is $65.21 to $72.46 per hour.
Compensation is based on several factors, including:

• Education
• Relevant work experience
• Certifications
• Location