Marketing Operations Specialist

Overview

We’re seeking a Marketing Operations Specialist to join the Marketplace Operations Team. In this role, you’ll be the subject matter expert in a specific area (e.g., Men’s/Women’s/Kids Apparel, Footwear, Supply, or Freight). Your mission will be to optimize operations, improve efficiency, and ensure order book health while fostering strong cross-functional relationships.

What You’ll Work On

• Monitor critical performance metrics to improve service and influence business decisions.
• Ensure timely and accurate data sharing to enhance clarity and visibility within the supply chain.
• Deliver customer service excellence through prompt response times via email/phone.
• Drive continuous process improvements and support operational projects.
• Support monthly shipment goal-setting processes.

Who You’ll Work With

• You’ll report to the Marketplace Operations Manager and work cross-functionally with the company.
• Marketplace Partners Unit, which includes Planning, Merchandising, Finance, and Seasonal Execution teams.
• Your role will support one of North America’s key strategic Marketplace Partners.

What You Bring

• Required Experience:
  • 2-3 years in operations, supply chain, or customer service.
  • Clear communication and attention to detail.
  • Independent working skills with comfort in ambiguity.
• Preferred Experience:
  • Supply chain or finance degree.
  • Performance Management, Supply Chain Operations, S&OP, or related experience.
  • SAP and MS Office Suite familiarity.
• Soft Skills:
  • Adaptability to work across different teams in a fast-paced environment.
  • Strong interpersonal and multitasking skills.

The target hiring compensation range for this role is $30 to $33 hourly. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.