Technical Support

Overview

Responsibilities:

• Provide Level 2 desktop support following current support models and best practices.
• Participate on the implementation of global/regional projects and initiatives, making arrangements with local business and third parties, implementing physical changes and escorting third parties on IT restricted areas.
• Execute day to day activities related to IT facilities and media handling.
• Provide ‘hands and eyes’ support for other IT groups.
• Participate, with Facilities and third party vendors, on the execution of maintenance/new implementations affecting local IT Infrastructure.

The target hiring compensation range for this role is $30.60 to $34.01 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.