IT Support Analyst

Overview

This is an: on-site role in Redmond, WA
Pay Range: $25/hr – $30/hr

The main function of a Business Systems Analyst is to perform the analysis, design, implementation, modification, and daily functional support of all applications.

Job Responsibilities:

• Works with key stakeholders within all business functions to align technology solutions with business strategies
• Gathers requirements from business units and translates those to programmers and developers
• Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation
• Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
• Supports one or more highly complex business processes
• Works on multiple projects as a project team member
• Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs

Qualifications:

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred
• 1-3 years experience required
• Basic knowledge of programming languages in order to comprehend reading code and basic functions
• Ability to create business solutions that increase competitive advantage
• Ability to exercise good judgment in selecting methods and techniques for obtaining solutions
• Project management skills in order to handle diverse projects, often times simultaneously, and meet aggressive deadlines
• Ability to solve technical problems/ processes and understand complex details
• Ability to increase operating efficiency by producing high quality technical solutions
• A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level
• Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions

The target hiring compensation range for this role is $25/hr – $30/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include: https://aquent.com/talent/talent-benefits

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

You will want to read this fine print. Part of our mission is to take care of you, so we offer the best benefits. Unlike other staffing companies, we provide talent with the same benefits that our CEO gets.

This includes:

• A choice of three major medical plans (including vision coverage) plus dental insurance
• Paid sick leave for all hourly talent in the U.S. and Canada
• 401(k) with a match and immediate vesting
• Exclusive employee discounts through Promo Code: Aquent
• Access to hundreds of professional development courses through Aquent Gymnasium
• And much more