UX Researcher

Overview

This role will be on the client’s team working on the future of learning and belonging for the UX community. It will be deeply involved in defining how UXers learn independently through courses, how they connect and learn with others through events, and how they find information.

This role is a great opportunity for someone looking to drive impact cross organizationally, and will partner with the small but mighty team who are enthusiastically ready to incorporate nimble research insights into the product vision.

Responsibilities: 

This is a qualitative role (with opportunity for applying mixed methodologies) to collect insights from the client’s UX community on their learning and belonging needs. You’ll be responsible for:

• Leading strategic, foundational and tactical research for the team. 
• Collecting and analyzing user behavior through qualitative studies, surveys, and benchmark studies
• Synthesize feedback and create concrete, prioritized recommendations on product direction. 
• Influence without authority: persuade executive audiences via storytelling, triangulation of insights and program goals. 
• Work with UX to develop a backlog of bug and feature requests for existing products, infused with research insights.

Experience:

• Experience executing and shaping research programs in ambiguous spaces with the ability to work independently and across multiple projects simultaneously
• Deep working knowledge and demonstrated practice of research methodologies, their strengths/weaknesses, and when to apply them in the product life cycle
• Excellent track record on working with UX and partner teams. 
• Excellent written and spoken communication
• BA/BS degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field or equivalent practical experience
• Comfortable with basic quantitative skills to help unpack survey feedback
• Open to learning analytics tools, with the ability to understand trends and identify improvement opportunities.

The target hiring compensation range for this role is $80.81 to $89.79 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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