Technical Program Manager

Overview

Our client is seeking a skilled Technical Program Manager (TPM) to join their team. This role focuses on creating an engaging retail experience with daily and limited-time deals across multiple product categories, emphasizing fun and excitement in deal shopping.

The ideal candidate for the Technical Program Manager role is a detail-oriented and organized professional with a proven track record in managing complex projects on time and with creativity. The TPM will lead a significant technology transformation project that spans multiple engineering teams and stakeholders. In this role, you will collaborate with product managers, engineers, and UX designers to deliver enhanced retail experiences for customers and streamlined administrative platforms for internal teams using leading e-commerce solutions. Additionally, you will coordinate and manage any external partners involved in the project.

Key Responsibilities:

• Develop and manage comprehensive project plans, accounting for dependencies and establishing processes to enable smooth cross-functional collaboration.
• Oversee project progress reporting for leadership.
• Maintain clear communication across engineering and product teams, proactively identifying and addressing bottlenecks and potential risks.
• Support product management activities, including prioritization, roadmapping, defining requirements, and creating user stories. This secondary focus will occupy approximately 30-40% of your time.

Location: Candidates can work from the following locations:

• Carrollton, TX, USA
• Seattle, WA, USA

Basic Qualifications:

• 5+ years of program or project management experience
• Bachelor’s degree
• Experience creating project schedules with numerous dependencies and managing technical projects from inception to completion
• Skilled in handling multiple priorities, meeting deadlines, and removing obstacles through collaborative solutions
• Familiarity with Agile methodologies and tools (e.g., Jira) and experience working within Agile teams
• Excellent communication skills, able to convey high-level project statuses and technical details to various audiences
• Strong product management experience in prioritization, customer focus, technical understanding, and data-driven decision-making
• Knowledge of leading enterprise e-commerce platforms

Preferred Qualifications:

• Master’s in Business Administration (MBA)
• Experience within e-commerce or retail technology
• 3-5+ years of product management experience
• Proficiency in analytical tools like QuickSight, Tableau, Qlikview, and SQL querying (e.g., AWS ATHENA)
• Expertise in building and implementing new tools, including evaluating build versus partner decisions

Compensation: The target hiring range for this role is $70.08 to $77.87 per hour, based on factors such as education, work experience, relevant certifications, and location.