Public Relations Consultant / Reputational Issues & Crisis Communications

Overview

Our NY-based global beauty client’s Corporate Affairs & Engagement team is looking for a dedicated PR/ Communications Consultant to join their fast-paced Reputational Issues & Crisis Communications team. This critical role supports their commitment to being a responsible company by ensuring all external communication partnerships align with their ethical standards and brand values. You will play a key role in the influencer process, working with our specialized investigative agency to review potential partners and identify potential reputational, social, and cultural risks. This role provides the opportunity to learn the intricacies of influencer marketing in a global company while contributing directly to their commitment to ethical and responsible brand partnerships.

Responsibilities:

• Manage the day-to-day operations of the company’s brand ambassador values matching program
• Provide insightful recommendations to executive leadership regarding influencer suitability, ensuring alignment with brand and company values.
• Conduct ongoing social listening and spokespeople monitoring, leading and contributing to the development of timely and insightful reports that inform key business actions and communication strategies.
• Serve as the primary point of contact for our internal influencer vetting platform, managing user access, troubleshooting technical issues, and supporting the onboarding of new users.
• Maintain accurate and up-to-date records within the platform, ensuring all influencer data is properly documented and easily accessible to relevant stakeholders.
• Foster strong relationships with brand teams, finance, and external agencies to maintain a seamless and efficient workflow.
• Stay abreast of the ever-evolving societal and political landscape, remaining informed on current events, cultural sensitivities, and potential influencer controversies to proactively mitigate reputational risks.
• Support the Head of Reputational Issues & Crisis on special projects as needed.

Key Competencies:

• Bachelor’s degree in a related discipline
• Preferred experience in media relations, public affairs, crisis communications, and/or multi-faceted corporate communications role.
• Someone who possesses a high level of professionalism, excellent judgement and critical thinking skills, can maintain confidential information and work with senior-level management with maturity and sensitivity.
• Familiarity with current political, social, and cultural events.
• Familiarity with popular Internet culture, influencers and celebrities.
• Extreme attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work independently, manage multiple projects and properly prioritize workload.
• Solid understanding of business dynamics and ability to work at the highest levels in a corporate environment.
• Ability to quickly learn and use new IT platforms and tools.

The target hiring compensation range for this role is $39.89 to $44.33 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. 

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.