Reference Content Producer (Copyeditor)

Overview

As a Reference Content Producer, details are your passion. You enjoy ensuring the right information is in the right place, for the right audience, and for the right amount of time. You make sure that, when time’s up, that information is available in an archive for reference as needed. You understand that our our client’s teams need quick access to accurate information to ensure every customer has a great experience in all of their stores around the world. And you’re able to adjust to working independently from home.

Primary job functions include:

• Review and edit new and updated reference material files provided by internal business partners to prepare the content for publication on our communication platform.
• Production details to consider: ensuring template compliance; editing content to make clear and concise; copyediting and/or proofreading needs; arranging localization for 20+ countries; confirming appropriate audiences and other publication details prior to turning over for publishing.
• Monitor reference material files published by others (post-QA).
• Enter publication details that may be missing (such as sunset dates, business partner names, and folder assignment), or follow up with administrators who created the files.
• Watch for potential duplications.
• Review sunset notifications to determine if files still need to be published and, if so, that the content is current.
• Follow up with business partners to either sunset or update.
• Assist business partners with file audits, organization of files, efficient tagging to help with searches, and best practices.
• Maintain digital archive of reference materials.
• Update database with publication information.
• Collaborate with writers, communications managers, producers, and business partners to understand publication details.
• Partner with Globalization team to prioritize translation requests and ensure timely publication in native languages.
• Write and/or edit alternative text for images.
• Perform other duties as assigned.

Software, Applications, and Tools Used

• Proprietary systems used to create, update, translate, and monitor reference materials
• iWork suite (Pages, Numbers, Keynote) 
• Microsoft Office suite (Word, Excel, PowerPoint)
• Wrike
• Slack

Key Qualifications:

• Excellent interpersonal, teamwork, and organizational skills
• Competency prioritizing multiple functions and tasks, managing work time efficiently
• Superior work ethic, dependability, and adaptability
• Strong verbal and written communication, and active-listening skills
• Flexibility that enables professional, efficient reaction to directional change
• Ability to manage projects by tracking and following up on milestones and due dates
• Proven ability to contribute consistently and positively in a high-paced, fastchanging work environment
• Ability to ensure copy adheres to prescribed style format
• Cross-cultural sensitivity

Education

• BA/BS preferred, or equivalent education and work experience

Qualified candidates will be asked to complete a copyediting test.

The target hiring compensation range for this role is $50 to $52 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.