Project Coordinator - Pharma

Overview

The mission of Merck Educational Engagement is to transform the Merck promotional medical education experience to more effectively reach our customers with relevant, trusted information that is delivered consistent with customer preferences.  This is accomplished by helping our customers drive positive health outcomes through dynamic educational engagements relating to the healthcare environment, disease states, and products.

 

The Merck Educational Engagement Technical Operations is responsible for several key duties: 

Participates and informs the tactical planning and execution of U.S. promotional medical education programs known as Merck Medical Forums (MMF). This includes the classification, strategic utilization, planning, and management of speakers. 

Understanding and implementing processes which support the Pharma Code, Voluntary Transparency and Physician Payment Sunshine Act. 

Collaborates with strategic partners/vendors to ensure that manual and automated systems support current business requirements and processes.

Manage day to day issues around scheduling, utilization monitoring and speaker contracting that are escalated from outsource business partner. 

As needed, provide scheduling, training, process implementation expertise to ensure all business objectives are accomplished while addressing all compliance and process concerns. 

Identify areas for process improvements, evaluate possible solutions and implement change where appropriate. 

Project management and participation in testing and roll-out of system enhancements, fixes and new functionality to relevant operational systems and other business applications essential to meeting business requirements.

Embraces accountability for ensuring and adhering to all processes, internal policies, pharmaceutical industry standards, and U.S. regulations. 

• Merck Medical Forum (MMF) Headquarters Resources

• Merck Medical Forum (MMF) Field Resources

• Field Policy Letter 3, as appended

Qualifications

Education: 

• Required:  BA/BS  

Required Experience and Skills: 

• Strong planning, communication, facilitation, conflict resolution, and negotiation skills.

• Ability to collaborate cross-functionally.

• Experience solving complex problems; and uses expertise to identify innovative solutions on how to manage daily processes within compliance and according to local laws and regulations.

• Proficient using MS Office Suite (Outlook, Word, PowerPoint, Excel)

• Minimum of (1) year of experience in U.S. Market Sales/Training/Education/Operations and/or Marketing which can include but is not limited to Field Sales, Field Sales Support, Product Management, Promotion Management, Market Research, or Customer Interfacing role, e.g. Sales, Speaker Liaison, Health Science Consultant, Managed Care, Medical Education, Pharmacy Affairs within the Pharmaceutical industry.

Preferred Experience and Skills:

• Demonstrated ability to manage external vendor partners. 

• Project Management

• Understanding of web-based technology capabilities and relationship to other channels

• Medical education implementation/execution experience

Compensation Range: $60-62K

The range provided is our reasonable estimate of the compensation for this role. The actual amount may be higher or lower, based on factors such as experience, knowledge, skills, abilities and location.