Digital Product Designer

Overview

Join a leading financial institution dedicated to shaping the future of digital experiences. This organization is at the forefront of innovation, committed to delivering exceptional value and service to millions of users globally. They are driven by a mission to integrate cutting-edge strategy, research, and design principles into every digital product, setting new industry standards.

Are you a visionary designer ready to redefine how millions interact with essential financial services? We’re seeking an extraordinary individual to step into a pivotal role, where your expertise will directly influence the intuitive and impactful digital experiences that empower our customers. This is your chance to lead the charge in crafting seamless, intelligent, and human-centered designs, transforming complex data into clear, actionable insights and making a tangible difference in people’s daily lives. You’ll be a key architect in shaping the future of digital finance, working within a dynamic, agile environment where your creativity and problem-solving skills will flourish from concept to implementation.

**What You’ll Do:**

As a core member of our product design team, you will shape the experiences we create through each of our digital products. You’ll work within an agile and iterative process, collaborating with interdisciplinary team members and stakeholders to analyze, design, and convey your design vision. A natural problem solver, communicator, and facilitator, you’ll be involved in every step of the process from idea generation to implementation.

Your contributions will include:

* **Interaction Design Strategy:**
* Leverage deep understanding of user interface patterns and behaviors to enhance user comprehension and task performance.
* Design compelling visualizations and interactions that facilitate analytic thinking with large datasets.
* Lead design critiques, evaluate interactions for inclusivity, and provide expert guidance to cross-functional teams.
* Facilitate engaging ideation sessions and collaborative work activities.
* Serve as the interaction design subject-matter expert for the product design team.
 

* **Interaction Artifact Creation:**
* Apply comprehensive interaction design theory, research data, and best practices to inform design decisions.
* Develop highly complex artifacts to clearly communicate task flows, touchpoints, user behaviors, and information exchange.
* Create intricate low-fidelity sketches, wireframes, and prototypes to explore, communicate, and validate design ideas.
* Produce sophisticated prototypes that serve as precise delivery specifications for development teams.
* Present complex interaction design work and rationale to senior stakeholders.
 

* **Research and Testing:**
* Facilitate and lead usability testing sessions to gather critical user feedback.
* Initiate and actively participate in various research activities to deepen user understanding.
* Conduct thorough research into interaction design strategies within the financial services sector and perform competitive audits relevant to specific design or business objectives.
* Execute pattern, micro-interaction, and component design audits as needed to ensure consistency and quality.

You’ll thrive in an environment where your designs reach millions, contributing to a company that is a global leader in digital innovation and deeply values customer experience. This role offers the unique opportunity to push the boundaries of digital product design, collaborating with a supportive team of peers who are experts in their fields, all while improving the lives of the people and communities we serve.

**What You’ll Bring:**

**Must-Have Qualifications:**

* Bachelor’s degree in Design (e.g., interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field, or equivalent practical experience.
* A minimum of 5 years of dedicated experience in designing usable interfaces across diverse channels and platforms.
* Proven experience in an applied research setting, including successfully integrating user research findings into product designs and design practices.
* Demonstrated ability to articulate complex design strategies, rationales, and logic, clearly describing benefits and highlighting potential risks associated with design decisions.
* Expertise with industry-standard design, prototyping, and research tools such as Figma, Mural, and UserTesting.com.

**Nice-to-Have Qualifications:**

* Master’s degree or certification in Design (e.g., interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field.
* Strong understanding of the strengths and shortcomings of various research methods, including when and how to apply them effectively during each product phase.
* A keen appreciation for the potential and application of ‘design thinking’ methodologies.
* Experience working within a large organization and thriving in an agile development environment.

**About Aquent Talent:**
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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