Upgrader Process Subject Matter Expert (SME) & Industry Marketer

Overview

Aquent is proud to partner with a leading global organization at the forefront of industrial innovation. This company is dedicated to delivering cutting-edge solutions that drive efficiency, sustainability, and technological advancement across critical sectors. Join a team that values pioneering ideas and impactful contributions, shaping the future of complex industrial processes worldwide.

Are you a visionary leader with deep expertise in industrial process treatment and a passion for market strategy? This is an extraordinary opportunity to step into a pivotal role where you won’t just perform tasks, but truly *lead* and *shape* the future direction of an entire segment. As a key Upgrader Process Subject Matter Expert and Industry Marketer, you will be instrumental in defining global standards, driving market growth, and empowering our field teams to deliver unparalleled value to customers. Your strategic insights and technical leadership will directly influence product development, market penetration, and the overall success of our offerings.

**What You Will Do:**
In this dynamic role, you will leverage your expertise to elevate our operational excellence and market presence. You will be at the forefront of innovation, ensuring our solutions remain best-in-class and our teams are equipped for success. Your contributions will include:

* Establishing and documenting best practices for process applications, creating a standardized framework for excellence.
* Developing and leading comprehensive training programs for field representatives, enhancing their technical capabilities.
* Providing expert support for troubleshooting and conducting audits at customer sites, ensuring optimal performance.
* Designing and implementing essential tools to empower our field teams in better serving our customers.
* Becoming a recognized technical leader in the field of industrial process treatment.
* Actively participating in professional organizations, representing our commitment to industry advancement.
* Developing a clear, executable strategy based on a deep understanding of complex process markets to strengthen our leadership position.
* Collaborating closely with field representatives to identify customer needs and competitive landscapes, continuously improving our offerings.
* Conducting regular strategic analyses (SWOT) of industry trends, segments, customers, and sites to refine our solutions.
* Partnering with product management teams to support product portfolios and pricing strategies driven by market analytics.
* Creating compelling field collateral to effectively sell and support customer engagements.
* Managing the lifecycle of new offerings from ideation and development through field trials and commercialization, in collaboration with R&D and other functional groups.
* Facilitating knowledge sharing activities across the organization.
* Leading global cadences with process-focused teams, including sales, marketing, R&D, and technical personnel.

**What’s in it For You:**
This role offers a unique platform for impact and career advancement within a company committed to growth. You will be part of an organization that champions diversity, inclusion, and the power of varied perspectives to achieve collective success. Thrive in an environment that prioritizes sustainability, fosters a safety-focused culture, and empowers its employees through continuous improvement. Enjoy a comprehensive benefits package starting on day one of employment, including medical, dental, vision, matching 401k, and more!

**Must-Have Qualifications:**
* Bachelor’s degree in engineering, chemistry, or biology.
* A minimum of 10 years of experience in complex industrial process treatment.
* Exceptional communication skills and the proven ability to engage effectively with all levels of stakeholders, translating complex needs into actionable outcomes.
* Strong financial acumen, with the ability to understand profit & loss statements and make recommendations aligned with company goals and market dynamics.
* Willingness and ability to travel extensively to customer sites (anticipated at 50% or greater).

**About Aquent Talent:**
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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