Production Manager- Retail Display/Industrial Design

Overview

Project/Operations Management Support- Industrial Design/Display

• Work Location: Hybrid Schedule- Work on-site in Santa Clara County, CA – Tuesday, Wednesday, Thursday. 2 days remote.

Project Deliverables: 

• This project provides comprehensive support to a retail prototyping team focused on creating store prototypes. The support encompasses a range of activities including design problem-solving, project management, resource allocation, prototyping skills, and daily operational oversight.
  • Project and Resource Management:
    • Identify opportunities to staff prototyping, design, and execution jobs appropriately.
    • Manage project schedules, intake, prototyping timelines and track progress for both creative execution and prototyping design, including for Creative Core and Executive Walkthroughs.
    • Set expectations for staffing bandwidth per project.
    • During Creative Core, manage the Print Team’s execution matrix, documenting inputs to facilitate a steady workflow.
    • Run weekly all-team stand-ups to review project status.
    • Meet 1:1 with the Proto Lab Design Manager to keep him informed of all project statuses.
    • Outsource jobs to other shops when capabilities or project volume are exceeded.
  • Operational Oversight:
    • Ensure the labs remain operational and safe.
    • Develop and implement business continuity plans for each lab function (addressing downtime or high volume).
    • Conduct stand-ups (daily, bi-weekly, as needed) to onboard new jobs and assist the team with prioritization.
    • Manage inventory and supplies and coordinate deliveries.
    • Handle access requests to workshops, reviewing with the Design Manager.
    • Stay on top of budget and consumables.
    • Maintain documentation for Design Manager visibility at all times.
    • Manage and maintain the latest creative in the mock store for all store fixtures.
    • Capture notes during prototype reviews and regroup with the prototyping POC to determine next steps and actions.
    • Negotiate contracts with vendors and REWs for lab space expansion projects.
    • Manage Statements of Work (SOWs), Purchase Orders (POs), Non-Disclosure Agreements (NDAs), etc.
    • Manage and archive project assets for future use.
  • Cross-functional Collaboration & Communication:
    • Liaise with producers and Xfunctional business partners as necessary to ensure asset delivery and timings are understood, and solution with them if adjustments are needed.
    • Serve as the primary point of contact for executive reviews, including organizing assets for incoming mock up requests.
    • Raise requests to REWs (Real Estate & Workplace Services) and set up project plans, triaging any changes or issues.
    • Liaise with EHS (Environmental, Health & Safety) to ensure safety protocols.
    • Maintain clear and consistent communication with key partners and stakeholders.
    • Attend reviews to understand feedback and next steps for the prototyping team.
    • Coordinate workflows and reviews with cross-functional teams as needed.
    • Identify prototyping gaps in the Creative Core workflow
• Preferred Qualifications:
  • Highly motivated, determined problem-solvers with rigorous attention to detail. Resourceful, adaptable, creative, and results-oriented with high energy and a positive attitude.
  • Self-motivated, flexible individual with strong communication skills.
  • Collaborative, flexible, adaptable, and organized.
  • Able to work in a fast-paced, deadline-driven environment, navigate ambiguity, and proactively seek solutions and information.

Software and Machine Proficiency: 

• Software Expert Level: Adobe Software (Illustrator, Photoshop, InDesign, Acrobat)
• Software Proficiency: Miro, Figma, SketchUp, SolidWorks, Cloud-based software (Docs, Slides, Spreadsheets, Smartsheet)
• Machines Operations Proficiency:
  • 3D Printing: 3D printer
  • 2D Printing & Cutting: 60” inkjet printer, 44” inkjet printers, 54” vinyl cutter plotter, 13” cutter plotter, 60” edge cutter
  • Fabrication: Laguna MT CNC (4’ x 8’ bed), 30” x 40” Laser Cutter, Sewing machine
  • Woodworking Tools: Basic woodworking tools (bandsaw, chop saw, jig saw, router)
  • General: Many hand tools