Content Designer

Overview

As a Content Designer, you’ll be the voice of a leading financial institution, shaping how millions interact with their digital products. Your expertise will transform complex financial information into clear, concise, and engaging content, directly impacting the customer experience. Join a team of passionate designers pushing the boundaries of digital innovation and contribute to a company committed to exceptional digital experiences.

This role offers an exciting opportunity to craft compelling narratives across various digital platforms. Collaborating closely with fellow designers, researchers, and product managers, you’ll ensure every interaction resonates with clarity and purpose. You’ll be a champion for the customer, ensuring their needs are at the forefront of every design decision.

What You’ll Do:

• Develop content strategies that inform and empower customers across a range of digital products.
• Lead collaborative design sessions, guiding the team towards user-centered content solutions.
• Craft compelling and accessible content, including labels, microcopy, and supporting materials.
• Collaborate with legal and compliance teams to ensure content adheres to regulatory standards.
• Conduct content audits and competitive analysis to inform design decisions.
• Partner with researchers to test content effectiveness and iterate based on user feedback.
• Champion inclusive design principles, ensuring content is accessible to all users.
• Manage content documentation and version control throughout the product lifecycle.

Must-Have Qualifications:

• A post-secondary education, ideally with a university degree or college diploma.
• At least 4 years of writing experience at a creative agency or in-house creative team.
• Excellent problem-solving and critical thinking skills.
• Proficiency in English.
• A portfolio showcasing your copywriting expertise.

Nice-to Have Qualifications:

• Facility in French.
• Knowledge of accessibility standards and implementation methods.
• Understanding of current design and technology trends.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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