User Experience Designer-B2C

Overview

A leading e-commerce company’s Delivery Experience team is seeking a talented and passionate Senior User Experience Designer to shape the post-purchase experience for millions of customers. In this role, you’ll be a key player in designing intuitive and innovative web and mobile applications that allow customers to manage their purchases seamlessly. We are looking for a highly motivated individual with a strong sense of customer behavior and an unwavering passion for advocating on behalf of the user.

You’ll be working in a fast-paced, iterative environment alongside a collaborative team of UX designers, product managers, software developers, and executive leadership. This is a unique opportunity to directly influence the customer journey and make a significant impact on a core e-commerce experience.

Key Responsibilities

• Design and Prototyping: Quickly and thoroughly create process flows, wireframes, visual design mockups, and prototypes to conceptualize and communicate detailed interaction behaviors.
• Customer-Centric Design: Leverage qualitative feedback, empirical data, usability findings, and market research to define business and feature requirements, ensuring every design decision is backed by user-centered design principles.
• Collaboration: Partner with cross-functional teams, including product partners, software development engineers, and UX writers, to execute on product roadmaps and ensure consistency and scalability in design.
• Stakeholder Management: Present design insights, solutions, and recommendations to senior leaders and stakeholders, effectively communicating the value of your design decisions.
• Best Practices: Contribute to the evolution of user interface design standards and best practices, providing leadership in e-commerce trends and user interface innovations.

Required Qualifications

• Experience: 8+ years of industry experience providing interaction design solutions for web and/or software applications. Experience working in a B2C (business-to-consumer) environment is essential.
• Portfolio: A strong online portfolio demonstrating past work experience and relevant, user-centered design solutions is required.
• Technical Skills: Proficiency in modern UX design tools such as Figma, Photoshop, Illustrator, Adobe XD, Framer, ProtoPie, or Principle, and experience working with design system components.
• Education: Bachelor’s or Master’s degree in design, human-computer interaction (HCI), or equivalent professional experience.
• Communication: Excellent communication and presentation skills, with a proven ability to manage stakeholders and present design work to senior leadership.
• Collaboration: A strong background in cross-functional collaboration, especially with technical teams, product managers, and UX writers.
• Data Analysis: The ability to analyze qualitative feedback, identify meaningful patterns, and use data to inform design recommendations.

The target hiring compensation range for this role is $72.00 to $80.01 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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