Director -Freight Forwarding
Overview
Placement Type:
Permanent
Salary:
230-250k
Start Date:
08.25.2025
Job Title: Director of Freight Forwarding
Department: Freight Forwarding Operations
Reports To: Executive Leadership
Location: Duluth GA * Office will be relocating to Buckhead GA over the next 12 months.
Supervises: Freight Forwarding Team including 2PL, 3PL, Maquiladora, and Inland Forwarding
Relocation Package provided for non-local candidates.
Position Summary
Our client is seeking a strategic and results-driven Director of Freight Forwarding to oversee and lead all aspects of the company’s freight forwarding operations, including 2PL, 3PL, Maquiladora, and inland forwarding services. This senior leader will play a critical role in driving operational efficiency, spearheading new business initiatives, strengthening key customer relationships, and expanding the company’s logistics network. The role requires strong leadership, sales acumen, and a deep understanding of global freight operations.
Primary Responsibilities
Strategic Leadership & Business Development
- Lead and manage all freight forwarding operations, ensuring alignment with corporate goals and market demands.
- Develop and execute growth strategies across 2PL, 3PL, Maquiladora, and inland forwarding functions.
- Oversee the Freight Forwarding Business Development team, guiding sales strategies and supporting customer acquisition efforts.
- Drive the expansion of key accounts and identify new revenue streams through strategic partnerships and service innovation.
- Champion the development and execution of new business projects from concept through implementation.
- Prepare and deliver high-level performance reports and insights to executive leadership.
- Lead solution-based sales efforts, presenting and closing complex logistics solutions (including TMS and LLP offerings) to C-suite executives.
- Build and maintain a robust sales pipeline to meet or exceed business development targets.
- Negotiate carrier contracts and rates to ensure competitive pricing and favorable service terms for clients.
- Monitor industry trends, carrier offerings, and regulatory changes to maintain a competitive edge.
Secondary Responsibilities
Operational Excellence & Team Leadership
- Manage departmental productivity, performance metrics (KPIs), and service quality across freight forwarding functions.
- Oversee personnel performance, fostering a culture of accountability, continuous improvement, and customer-centric problem-solving.
- Evaluate and recommend organizational structure changes to enhance operational effectiveness.
- Lead, coach, and develop staff in accordance with company values, strategic objectives, and standard operating procedures.
- Ensure adherence to internal policies and external regulatory requirements.
Qualifications
Required:
- Proven experience leading freight forwarding operations and business development functions.
- Strong knowledge of 2PL/3PL, Maquiladora, and inland forwarding logistics.
- Demonstrated success in managing sales pipelines, customer relationships, and team performance.
- Strong contract negotiation and strategic planning skills.
- Excellent leadership, communication, and organizational capabilities.
Education
- Bachelors Degree required
Preferred:
- Experience in supporting or scaling logistics for electrified or alternative-fuel commercial vehicles.
- Previous leadership in a multinational or global logistics provider environment.
The target hiring compensation range for this role is $230k to $250k. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
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