Omni Implementation Manager – Beauty Tech & CX

Overview

Ready to make a real impact on the future of beauty tech? As a DMI Beauty Tech & CX – Omni Implementation Manager with Aquent, you’ll be at the forefront of innovation, working with a leading global beauty brand to bring cutting-edge beauty technology and services to life. You’ll play a pivotal role in expanding the reach of these exciting tools, optimizing their performance, and ultimately shaping how consumers experience beauty.
This exciting opportunity blends technical expertise with strategic vision. You’ll collaborate with cross-functional teams, from marketing and IT to regional leaders and global partners, to ensure seamless implementation and ongoing success of beauty tech devices and services. Your insights will drive data-informed decisions, maximizing impact and pushing the boundaries of what’s possible in the beauty industry.
What You’ll Do:

• Deeply understand brand localization kits and their capabilities, including usage, configuration, technology, analytics, data capture, and support models, staying up-to-date on the latest releases.
• Develop and manage rollout roadmaps in partnership with key stakeholders and regional leaders, coordinating market kick-offs and leading weekly status calls.
• Facilitate cross-team collaboration with brand teams, global teams, regional IT, and local teams to monitor all localization activities.
• Act as the liaison between the brand and the global team, ensuring seamless communication and alignment.
• Lead monthly calls with zone heads to review device usage, identify areas for improvement, and strategize for growth.
• Support ad-hoc local events and activations utilizing beauty tech, showcasing the latest innovations.
• Track localization progress weekly, reporting key milestones to the broader beauty tech team.
• Gather, analyze, and interpret data from relevant dashboards to provide actionable insights and optimize beauty tech strategies.
• Support the collection of local change requests with global teams, ensuring continuous improvement and adaptation.
• Ensure implementation of brand guidelines to maximize KPIs and growth, coordinating with local teams to define activation plans for tool/service launches.

Must-Haves:

• Proven experience managing complex projects with multiple stakeholders.
• Strong analytical skills with the ability to gather, interpret, and present data effectively.
• Excellent communication and collaboration skills, with the ability to build relationships across teams and cultures.
• A passion for beauty tech and a deep understanding of the beauty industry.
• Experience with localization processes and global product rollouts.

The target hiring compensation range for this role is $53.61 to $59.57 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.