Administrative Assistant

Overview

Job Description

• Performs a variety of administrative functions to support US Immigration Team’s high-volume operations.
• Timely process high-volume paper filings, including collating, copying, distributing for signature, scanning, and mailing hardcopy US Immigration filings
• Troubleshoot high-volume printing issues
• Triage and escalate urgent US Immigration cases to appropriate teams
• Track, accurately update, and confirm case status within case management software tool in real time
• Run and analyze case status reports within case management tool
• Conduct data audits and work with stakeholders to ensure data integrity
• Other project and task support, as directed
• Requires 100% onsite work

Top 3 Hard Skills Required + Years of Experience

1. Minimum 1+ years experience with Microsoft Office tools including Outlook, Excel (leveraging data), Word, Teams, and OneNote
2. Minimum 1+ years experience with building out/documenting processes (with OneNote)
3. Minimum 1+ years experience with High Volume Operations working with cross-functional teams

Qualifications:

• Deep attention to detail, organizational, critical thinking, and time management skills
• Strong written and verbal communication skills
• Sense of urgency and ability to prioritize and manage work accordingly
• Proficient in Microsoft Office tools including Outlook, Excel, Word, Teams, and OneNote
• Ability to navigate complex and sometimes ambiguous situations
• May require ability to lift up to 20 lbs
• 100% availability to work onsite

The target hiring compensation range for this role is $21.37 to $23.75 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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