E-Commerce Marketing Specialist

Overview

Job Specific Scope

Ecommerce 75%

• Supports the execution of the store’s ecommerce business including website, online store, and off campus shopping events
• Copywriting, scheduling and publishing graphics as well as monitoring online conversations and participating in those conversations to build brand awareness.
• Create engaging content for our internal platforms
• Create sign packages for our off-campus events
• Plan and execute product launching strategy for new products and analyze market trends to find new items for our target audience.
• Optimize product listings on e-commerce platforms through description, keyword SEO and update images periodically.
• Stay up to date on the latest ecommerce trends/techniques to help drive awareness and attract new customers, build loyalty with existing customers, and grow overall business.
• Create and edit photos/content for use on websites, promotional videos, social media, and other informational applications.
• Must be well-versed in consumer-facing marketing tactics to create authentic and engaging content that will entice guests to make a purchase and increase conversions.
• Work closely with the Product Development team to ensure that visual assets are on-brand and effective.
• Work with the Product Development coordinator to ensure product launch timelines are on target.
• Effectively communicate with cross functional teams on new product offering activations.

Sales and Guest Service (Support when needed) 10%

• Ensure that the guest service standards are consistently executed at a high level and exceeds the guest’s expectations
• Assist guests with placing, tracking, and returning orders while maintaining a friendly, can-do attitude
• Document guest interactions thoroughly and accurately
• Proudly and professionally represent the company and its branded product at bi-annual off campus shopping events and conventions
• Support all Cast activities and team centers

Inventory Management 5%

• Support Retail Specialist with functions of merchandise program with transfers and receipts

Basic Qualifications

• Excels in Photoshop, Illustrator, Power Point, Microsoft Word, Excel.
• Photography portfolio or experience with taking photographs
• Strong interpersonal and team skills with the ability to work collaboratively with cross function teams, executives and employees and external partners
• Effectively communicate with Guests, peers and management within and among all the business units
• Strong organizational skills, versatility and ability to multi task
• Proven success in decision-making, diplomacy, and flexibility
• Highly motivated, results oriented, and able to work independently with minimal guidance
• Excellent oral, written, and listening skills
• Ability to work as a team player in a fast-paced and high energy retail environment
• Able to work a flexible retail schedule that meets the needs of the business including, evenings, weekend, and key off site special events
• Maintain a professional appearance and adhere to the company guidelines

Education/Experience

• 2 year college degree or equivalent
• Minimum 2 years of previous graphic, marketing, or other related work.

The target hiring compensation range for this role is $23.68 to $26.32 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.