Associate Manager of Site Merchandising

Overview

Our large retail client is looking for an Associate Manager of Site Merchandising & Operations.

This is a remote optional or hyrbid role in Bentonville, AR, San Bruno, CA or Sunnyvale, CA

What project or initiative will you be working on?

• Seasonal & Holiday Campaigns (example: Holiday, Halloween, Christmas, Thanksgiving, New Years Eve, Holiday Quality Catalog, New Year Refresh, Holiday Savings Events, Valentine’s, etc.)

Top 3 Skills Needed or Required

• Project Management
• Site Merchandising / eCommerce Operations
• Content Management and Optimization

Additional Job Details

• Strong site merchandising, organizational and project management skills.
• Ability to pick up new tools and programs quickly.
• Self-Motivated

What are the day-to-day responsibilities?

As an Associate Manager of Site Merchandising & Operations on the Digital Member Experience and Engagement Team, you’ll play a critical role in bringing our omni-marketing calendar to life. You’ll be responsible for managing the day-to-day site merchandising operations surrounding seasonal experiences, ensuring that we provide the very best shopping experience in online retail. You’ll perform analysis to find actional insights, leverage data and creativity to build inspiring digital shopping experiences and drive operational efficiency across omni-initiatives.

You’ll make an impact by:

Bringing Member Experiences to Life – Obsessing over the member experience by overseeing all content, creative and site merchandising operations processes, ensuring our online presence supports the desired shopper/member experience; Developing wireframes and workorders for content and creative teams and creating site categories, shelves, and experiences using CMS & merchandising tools; Managing the development and site merchandising operation process – preparing dev handoffs and driving to completion.

Site Merchandising – Ensuring seasonal items and cross-category solutions are findable and discoverable; Building shelves and optimizing items, ensuring all data relating to items on shelf is accurate and complete; Understand top search terms and how to boost items and optimize navigation and content modules increase customer engagement

Digital Marketing Strategy & Execution – Partnering with Sr. Category Manager and Marketing to design and develop compelling member experiences, providing channel recommendations and solutions using trends and customer insights to shape the customer journey. Leading execution of multiple campaigns and projects.

Digital Storytelling – Translating competitive insights, market share opportunities and our omni-strategy into frictionless, inspiring, and easy-to-shop experiences through homepage, navigation, taxonomy, search (internal and external) and browse.

Data Analysis & Reporting – Continuously analyzing data to monitor performance and identify actionable insights; Ensuring business needs are being met by building and regularly sharing out reports – communicating key learnings and results with partners and providing recommendations to improve effectiveness of current plans, programs, and initiatives.

Project Management & Operation Excellence – Managing multiple business plans and mid-sized site merchandising operations projects; Building and executing against detailed project plans – preparing briefs, setting milestones, defining success metrics, and serving as escalation point to ensure projects launch on-time and accurately; Implementing and helping scale processes, embedding operational excellence into everything you do.

Collaboration – Acting as a Marketing & Site Merchandising subject matter expert; Partnering closely with Digital Experience, Site Merchandising/Operations and Marketing teams to ensure cross-category has appropriate content and shop-ability features.