Technical Analyst

Overview

The Technical Analyst position supports our financial client’s Digital team in developing industry leading web and mobile solutions to meet our client’s Members’ evolving financial needs and provide internal Member Service Representatives (MSRs) with capabilities to support those needs. The role involves collaboration with business analysts, solution architects, developers, and testers to assess needs and define the technical system requirements for solutions. The team’s portfolio ranges from Member and MSR facing capabilities to supporting infrastructure and services.

Job Requirements:

• Collaborates with product ownership to translate business need into the technical system requirements of the product
• Leverages available documentation and exercises test versions of applications and APIs to understand existing functionality to inform replatforming and enhancement opportunities
• Investigates enterprise and vendor APIs to determine whether necessary data is available to support intended system capabilities
• Maps data between interfacing systems
• Assists lead analysts in developing and prioritizing features and epics to ensure work focuses on requirements with maximum value and are aligned with product delivery strategy
• Participates in project planning, sprint and release planning, daily stand-up meetings (scrums), demos/reviews, retrospectives, backlog refinement meetings, and other Scrum-related meetings.
• Performs application and services tests.
• Responsible for creating system requirement documentation for applications and services, including interface specifications.
• Provides demos to internal project team, as well as to business stakeholders.
• Works closely with Business, Quality Assurance team and developers on projects and to address production issues.
• Demonstrates ability to excel in a fast-paced environment with aggressive timelines that require managing multiple priorities concurrently
• Utilizes system documentation, database information, application logs and scenario testing to determine root cause of system issues.

Qualifications/Experience:

• Ability to write SQL queries
• Problem solving skill – Works well under pressure and challenges, team-player, good listener, analytical, creative, approachable, etc.
• Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization
• Conducting complex technical analysis across multiple products
• Work in Agile methodology
• Writing requirements for a system
• Writing mobile and/or web application requirements is a plus
• Writing mobile service and/or web service requirements is a plus
• Proficiency with API access tools such as Postman and SoapUI is a plus

Top 3 Required Skills:

• Excellent communication and collaboration skills
• Putting together API services request and response elements and/or testing of the same, using tools such as Postman or Soap UI or something similar
• Setting up and running sql scripts for database querying and updating

Top 3 Desired Skills:

• Worked in an agile environment and has an agile mindset
• Knowledge of and/or use of Azure Dev Ops
• Writing clear and concise documentation

The target hiring compensation range for this role is $69 to $77 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.