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Global Digital Operations Manager

Boston, MA; Hybrid


Placement Type:


Salary (USD):

$45- $50/hr

Start Date:


Our well-known footwear/apparel client is looking for an Operations Manager to lead both executional and strategic projects within their Global Digital Content & Design (GDCD) team!

This role is hybrid – Monday – Thursday in office, Friday WFH.

This candidate is a natural leader, with a positive & collaborative attitude, an entrepreneurial mindset who takes initiative and is eager to create and instill operational excellence for our team. The work will be challenging, never boring, and will be an integral part of the creative team bringing new digital experiences and solutions to the brand. Someone who thrives in the digital landscape and understands the ins and outs of paid media and integrated marketing campaigns. We’re looking for someone who can get into the nitty gritty of executional work but also see the big picture and help create and document new workflows and ways of working.


  • Lead global design and copy sprint workflow and execution
  • Resource allocation tracking & planning
  • Project management of seasonal visual design system & narrative framework creation
  • Assist with updates & governance of our online Standards & Guidelines/Onboarding portal
  • Document new processes and best practices as needed
  • Understand the vision and strategy of our team at a macro level and be able to implement micro level projects to execute against that strategy.
  • Always be looking for ways to find efficiencies and better ways to working
  • Operational excellence always: ensure you deliver high quality work, on time and on budget 100% of the time

As the Global Digital Operations Manager, you will work with our team of Designers, Copywriters, Operations Mangers, UX, and Experience Strategists. You will partner closely with teams across the Digital Organization, Brand Management, and Geography teams, to deliver creative experiences that support digital business goals. This role reports to the Senior Manager of Global Digital Creative Operations.


  • Bachelor’s Degree in Business, Marketing, or related field or equivalent combination of education and experience
  • 5-8 years relevant work experience
  • Ability to prioritize multiple projects and tasks simultaneously with various cross-functional stakeholders, and reliably meet deadlines
  • Strong understanding of project management tools like Asana, Slack, MS Office, Figma, Box
  • Experience with resource management and capacity tracking
  • 2-3 years of experience with paid media including paid social and online video/motion
  • Proven success in data-driven strategic thinking & process optimization
  • Outstanding team player and positive attitude
  • Must be a self-starter, thrives working in a fast-paced entrepreneurial environment, organized, detail oriented, collaborative, and flexible
  • Strong sense of ownership and accountability
  • A genuine passion for digital marketing and the online space with a strong knowledge of digital commerce, performance marketing (email, paid social and other media), A/B testing, and UX.

The target hiring compensation range for this role is $45 – $50/hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match (if applicable).

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. 

Our talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.