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UX Writer

Vienna, VA; Hybrid


Placement Type:


Salary (USD):

$72.58 to $80.64/hr, W2, paid weekly

Start Date:


**This is a HYBRID role that is a great fit for US-authorized applicants who are located within commuting distance to Vienna, VA. Must be able to work on-site part-time for this role.**


Our financial services client is seeking a UX Writer to join their team. In this Consultant role, you will shape product experiences by creating useful, meaningful technical text and documents that help users complete the task at hand.


You will set the content vision and drive cohesive product narratives across multiple platforms and touch points. You will manage the user experience writing workflow, maintaining deadlines, and ensuring timely deliverables to the design team.


You will work independently with limited guidance and direction on moderately complex projects. You will participate in the creation and evolution of user experience messaging strategy. You will also recommend messaging solutions that support the user experience and meet brand tone and voice guidelines.


What You Will Do

This role combines writing, content strategy, and user experience (UX) design principles. Here’s a breakdown of the key responsibilities.


Content Strategy & Messaging:

  • Drive a vision for instructional, educational, and help-based content across all products. (Assist in leading)
  • Develop a vision for messaging across a given product and ensure tactical execution to drive cohesive narratives across all digital touch points.
  • Utilize storytelling and narrative skills to improve user experience in alignment with the brand’s tone and voice.
  • Collaborate with designers, analysts, researchers, and product managers to define and drive user-centered experiences.
  • Influence writing strategy and anticipate internal/external business challenges.


Content Creation & Management:

  • Write clear, concise user interface copy for products, including microcopy, instructional text and error messaging.
  • Originate new concepts, strategies, or innovative approaches to user experience messaging that have a significant impact.
  • Coordinate the writing processes to improve project efficiency.
  • Ensure all user interface language follows client conventions for punctuation, capitalization, and grammar.
  • Identify opportunities to define and establish digital messaging conventions.
  • Manage multiple projects under tight deadlines across a broad variety of product categories and audiences.


User Experience & Workflow Optimization:

  • Create and apply user experience models, such as journey maps or personas.
  • Research and analyze moderately complex messaging problems and identify opportunities to solve problems utilizing text.
  • Proactively identify language concerns and successfully address those issues to ensure projects stay on track.
  • Assist teams through the Development Lifecycle for multiple projects within various phases, ensuring deliverables meet language expectations.
  • Identify opportunities to improve workflows and efficiency for developing language within products that meet business and member needs.
  • Work on multiple projects, prioritizing them according to project needs, effort level of tasks, and project timelines.


Additional responsibilities:

  • Perform active check-ins with UX and visual designers to ensure all materials are vetted through the technical writing team.
  • Participate in the development, testing, and implementation of UX design projects.
  • Analyze and document project requirements.
  • Maintain and monitor solution effectiveness.


Professional development:

  • Remain abreast of emerging technologies and industry best practices and trends.
  • Perform other related duties as assigned.


What You Will Bring


  • Working experience outside the classroom in technical writing, UX writing, fact-checking, copywriting or content/creative strategy
  • Experience of user centered design processes and best practices



  • Working knowledge of modern development standards, techniques and methodologies (e.g., HTML, XHTML, AJAX, JavaScript, CSS, etc.)
  • Working knowledge of web, mobile and application design
  • Working knowledge of best practices for web and mobile-based content, tools, and forms



  • Advanced cross-group collaboration and persuasion skills
  • Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
  • Ability to lead, guide and mentor others
  • Ability to articulate design concepts to a broad audience, including non-designers
  • Advanced communication skills both verbal and visual
  • Advanced detail and organizational skills
  • Ability to apply analytical, creative, visual, and critical thinking
  • Advanced knowledge of effective writing and editing



  • Bachelor’s degree in English, Communications, Journalism or the equivalent combination of education, training, and experience


Desired Qualifications:

  • Desired – Master’s degree in English, Communications, Journalism, or the equivalent combination of education, training, and experience
  • Desired – Knowledge of financial services industry and products
  • Desired – Human Factors Institute Certified Analyst


The target hiring compensation range for this role is $72.58 to $80.64 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.


About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.


Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits


Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.