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Technical Analyst

Vienna, VA


Placement Type:


Salary (USD):

$69.09 to $76.77/hour

Start Date:


The Technical Analyst position supports the Client’s Digital team in developing industry leading web and mobile solutions to meet our Members’ evolving financial needs and provide internal Member Service Representatives (MSRs) with capabilities to support those needs. The role involves collaboration with business analysts, solution architects, developers, and testers to assess needs and define the technical system requirements for solutions. The team’s portfolio ranges from Member and MSR facing capabilities to supporting infrastructure and services.

Job Description:
• Collaborates with product ownership to translate business need into the technical system requirements of the product
• Leverages available documentation and exercises test versions of applications and APIs to understand existing functionality to inform replatforming and enhancement opportunities
• Investigates enterprise and vendor APIs to determine whether necessary data is available to support intended system capabilities
• Maps data between interfacing systems
• Assists lead analysts in developing and prioritizing features and epics to ensure work focuses on requirements with maximum value and are aligned with product delivery strategy
• Participates in project planning, sprint and release planning, daily stand-up meetings (scrums), demos/reviews, retrospectives, backlog refinement meetings, and other Scrum-related meetings.
• Performs application and services tests.
• Responsible for creating system requirement documentation for applications and services, including interface specifications.
• Provides demos to internal project team, as well as to business stakeholders.
• Works closely with Business, Quality Assurance team and developers on projects and to address production issues.
• Demonstrates ability to excel in a fast-paced environment with aggressive timelines that require managing multiple priorities concurrently
• Utilizes system documentation, database information, application logs and scenario testing to determine root cause of system issues.

Have in-depth understanding or working knowledge of the following:
• Services-Oriented Architecture / Microservices
• Multi-tier applications (presentation tier/services-processing tier/data management tier)
• Enterprise and vendor API integration
• Managing system behavior through configurable variables
• Error handling
• XML and JSON data structures

• Ability to write SQL queries
• Problem solving skill – Works well under pressure and challenges, team-player, good listener, analytical, creative, approachable, etc.
• Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization
• Conducting complex technical analysis across multiple products
• Work in Agile methodology
• Writing requirements for a system
• Writing mobile and/or web application requirements is a plus
• Writing mobile service and/or web service requirements is a plus
• Proficiency with API access tools such as Postman and SoapUI is a plus

Top 3 must have skills:
• Experience analyzing multi-tier applications, specifying systems requirements
• Mapping data between systems
• Investigating capabilities of enterprise and vendor APIs
Top desired skills:
• Experience with mobile applications
• Using SoapUI and/or Postman to analyze APIs

The target hiring compensation range for this role is $69.09 to $76.77. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

Client Description

About Aquent Talent: 
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

You will want to read this fine print. Part of our mission is to take care of you, so we offer the best benefits. Unlike other staffing companies, we provide talent with the same benefits that our CEO gets. This includes:

  • A choice of three major medical plans (including vision coverage) plus dental insurance
  • Paid sick leave for all hourly talent in the U.S. and Canada
  • 401(k) with a match and immediate vesting
  • Exclusive employee discounts through Promo Code: Aquent
  • Access to hundreds of professional development courses through Aquent Gymnasium
  • And much more

Aquent is an equal opportunity employer and is committed to equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status of an individual or that individual’s associates or relatives.

We have a simple philosophy at Aquent: to personally place the best creative talent in the best jobs for the best companies. When you work for Aquent, you qualify for medical, dental and vision insurance after working only four consecutive weeks maintaining an average of 20 hours per week. If this job isn’t the right fit for you, but you know someone who is, please pass this job posting on. We have a fantastic referral program that pays out in cash rewards! 

Client Description:

Our client is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products. With more than $140 billion in sales financed and 80.3 million active accounts, our client brings deep industry expertise, actionable data insights, innovative solutions and differentiated digital experiences to improve the success of every business they serve and the quality of each life they touch. 

  • They have built relationships with national and regional retailers, healthcare providers, manufacturers and more. They serve hundreds of thousands of partner locations across the U.S. and Canada, and each one is important.
  • Their financial expertise spans key product areas, including apparel, electronics and appliances, home furnishings, automotive, power products and sports, jewelry and luxury, other retail, elective healthcare procedures and services, and more.