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#196205

Technical Writer

Remote; Virtual
Date:

Overview

Placement Type:

Temporary

Salary (USD):

$40 - $42 Hourly

Start Date:

07.08.2024

This team sits within the CXP organization a part – they are responsible for 4 products oriented around communications to internal stakeholders and external customers. Communications are oriented around un-planned events / outages in the Azure space primarily and planned events (planned maintenance, planned retirement, planned security advisory) to let internal stakeholders and external customers know about these planned events.

o Also has a product that does outage management (an outage occurs, and they have a set of users who coordinate the response, status, management of that outage) – this product used in this capacity
• Key projects: This role will contribute to
o Documentation focused on users (internal / external) that focuses on how to communicate, how to use a product and provide video documentation showing how the feature works / how to use / how to use the value.
o Learn across all 4 products and help deliver value that is delivered through user documentation for comms and management
• Typical task breakdown and operating rhythm:
o Expectation of this person will engage in sponsor’s ROB team meetings, attend the stand-ups for the various products (typically daily or weekly depending)
– 20-25% meetings, 70-75% creating artifacts/reviewing work for features they are developing (written word, video content, etc. – gaining understanding of what the engineering team is doing / what the feature is supposed to do / gathering info to create articles)

Compelling Story & Candidate Value Proposition
• What makes this role interesting? –
o Organization is a part of the azure product – azure is a major growth engine for (one of the biggest well-known companies and they are right in the center for a growth driver) – great place to be
o They are working to improve customer experience using azure features – they are communicating planned/unplanned events to give customers a good experience. Very important central tenant to having a cloud environment
o Top notch engineering organization – need someone to help author materials for users to get most value from engineering
o Welcoming and collaborative group

Candidate Requirements
• Years of Experience Required: 5-7 overall years of experience in the field.
• Degrees or certifications required:
o Sponsor is happy to be flexible about the degree aspect if this person comes with the right mindset and experience
• Disqualifiers: N/A
• Best vs. Average:
o Self motivated – someone who not only wants to write but create video artifacts
o Someone who loves to learn and wants to learn what these products do and to contribute to the product through great documentation
o Flexible with background – someone who has succeeded in a very fast environment in the past and can quickly ramp / assimilate data from specs and designs
• Performance Indicators: Performance will be assessed based on quality of work and meeting deadlines.

Top 3 Hard Skills Required + Years of Experience
o 1. Experience with technical writing (NOT specs, needs someone who is comfortable with user-focused technical writing) (5+ YOE)
o 2. Experience with assimilation information of technical writing from a spec to create artifacts (5+ YOE)
o 3. Experience developing video artifacts (5+ YOE)

The target hiring compensation range for this role is the equivalent of $40 to $42 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.

Client Description

Our client is a large technology company based in Redmond, Washington with a mission to empower every person and every organization on the planet to achieve more. They develop computer software, consumer electronics, personal computers, and related services. This company enables digital transformation for the era of an intelligent cloud and an intelligent edge.

Working here, you will be part of a company that values:

  • Innovation
  • Diversity and inclusion
  • Corporate social responsibility
  • AI
  • Trustworthy computing

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/talent/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.