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Usability Researcher



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Job Description

Vendor UX Researcher Position for AI Experiences

Initial Contract: 12 months (renewed quarterly)

The AI Experiences user research team is a horizontal team that helps support design and product teams build meaningful and trustworthy intelligent experiences in enterprise. We work with a number of partner teams across our organization. In this role, you will conduct innovative generative and evaluative research to assist in product design and to better understand user experiences.

Overall Requirement/Responsibilities:

  • Drive, conduct, and collaborate on user research to clarify and gain better understanding of the needs and desires of the target users, mapping out user flows/journeys, validating the concept + designs, and driving and synthesizing insights that will facilitate the design/development of intelligent features and capabilities
  • Document and present insights and recommendations based on research and analysis.
  • Work closely and collaboratively with Design (designers, researchers, content Strategists), PM, Data Science, and Engineering partners to design and ship the product experiences that delight the target users and customers and help them more towards Responsible AI.

Desired Qualifications

  • A minimum of MA/MS in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction or a related field, OR significant industry experience
  • A minimum of 2-4 years of experience conducting product design research with demonstrated experience with a wide variety of design research methodologies including, but not limited to: usability studies, synthesis, field studies, in-depth interviews, heuristic evaluations, concept validation, user journey maps, competitive reviews, and surveys
  • Strong presentation, communication, and collaboration skills – sharing insights with a wide audience of cross-discipline stakeholders, ranging from AI experts to those starting to learn about AI
  • Ability to quickly and effectively analyze research data and present actionable insights simply and clearly to influence product design and direction
  • Comfort tackling challenging research questions and transforming them into concrete study plans
  • Experience in conducting product-related, gen-AI UX research is a plus but not a requirement. Must have a desire to learn about AI and quickly ramp up on technical aspects and user bases

The target hiring compensation range for this role is the equivalent of $60-$68 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. 

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent GymnasiumMore information on our awesome benefits

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their care

Client Description

Our client is a large technology company based in Redmond, Washington with a mission to empower every person and every organization on the planet to achieve more. They develop computer software, consumer electronics, personal computers, and related services. This company enables digital transformation for the era of an intelligent cloud and an intelligent edge.

Working here, you will be part of a company that values:

  • Innovation
  • Diversity and inclusion
  • Corporate social responsibility
  • AI
  • Trustworthy computing

Why work with AQUENT? Check out our awesome benefits:

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.