Skip navigation

Customer Comms & Marketing Writer, Financial Services

Chicago, IL (Hybrid)


Placement Type:


Salary (USD):

$48.00 to $50.00

Start Date:


We’re looking for a Writer for our Financial client to support their consumer deposits business. As part of their in-house creative and communications team, you’ll be responsible for ensuring our customers and prospects have clear information—and inspiration—to make smart
decisions about their savings. You’ll write everything from customer communications and website/UX copy to online display ads, marketing emails, FAQs and more. You’ll collaborate with Brand, Product, Marketing, Operations, Legal and Compliance to craft messaging that is customer-centric, clear, accurate and legally compliant—and that motivates the reader to take action.

This is a Hybrid position which requires you to be onsite 3 days a week in downtown Chicago, IL


  • Collaborate with cross-functional teams (e.g. Product, Operations, Marketing, Design, Legal and Compliance) to create copy based on creative briefs and on schedule
  • Produce copy according to brand guidelines and in the brand voice
  • Work with designers to develop concepts and execute first-class creative materials
  • Write copy that meets regulatory and compliance requirements
  • Solicit and receive feedback and approvals from stakeholders
  • Manage multiple projects and deadlines, from quick-turns to longer, in-depth projects


  • Consumer financial services experience
  • Minimum 5-7 years of professional experience in customer communications and/or marketing copywriting (even better: both!)
  • Demonstrated customer focus in copywriting projects
  • Ability to translate and simplify complex concepts into everyday consumer language
  • Proactive team player, able to synthesize multiple inputs and feedback from various stakeholders
  • Natural curiosity and instinct to ask questions, learn and challenge
  • Organization and project management skills
  • High degree of personal accountability for results
  • Flexibility and ability to adapt to changing needs and priorities

The target hiring compensation range for this role is $48.00 to $50.00. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.