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Content Specialist

Remote; US


Placement Type:


Salary (USD):

34.28-38.09 Hourly

Start Date:



This is a fantastic opportunity to learn from an amazing team of community and marketing experts and work with an innovative, supportive, and thriving community!


  • Engage with our community on our online community platform and Slack.
  • Create internal content incorporating data-driven analysis and recommendations.
  • Develop and enforce community guidelines
  • Help manage the gamification program, from troubleshooting issues to developing new engagement initiatives.
  • Help manage our online leader ambassador program
  • Managing service desk requests, juggling a lot of projects, managing requests on slacks, and being available for community leaders who need support.
  • Posting in the community for engagement initiatives, and managing gamification programs (creating missions and testing missions for users).


  •  2-4 years of experience.
  • Excellent verbal and written communication skills.
  • Must be a clear, enthusiastic, and effective written communicator
  • Able to independently manage priorities, and deliver against deadlines.
  • Independent, proactive, and creative thinker
  • Able to organize, prioritize, and juggle tasks effectively
  • Ability to learn new software quickly
  • Online community management experience a huge plus
  • Experience with Lithium/Khoros or other community software, Trello, Confluence,Jira, Slack, Bunchball/Nitro, and Excel are a plus but not a requirement


  • Community platform experience
  • Great communication skills
  • Ability to multitask




The target hiring compensation range for this role is the equivalent of $34.28 to $38.09 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.