Senior UX/UI Designer

Overview

Responsiblities:

Design & Implementation 

• Identify target users and help build hypotheses around user needs for projects  
• Develop and lead research (generative and evaluative) for your team/products, including leading Continuous Discovery interviews with users and leading our end-user working groups 
• In addition to research, collect other types of data to inform design decisions/solutions (e.g., surveys, analytics dashboards, accessibility reviews)  
• Lead synthesis sessions with your team, following agile and lean methodologies  
• Create artifacts to share out design research synthesis and decisions 
• Analyze business and technical requirements  
• Create user journeys and flows to capture current and future states of user pathways to influence planning of MVPs and prospective releases 
• Develop wireframes, interactive prototypes, comps, specifications, and other design documents to communicate design ideas to project teams  
• Partner with the Accessibility team to ensure designs are compliant  
• Create and present concepts/deliverables to your working team and our stakeholders  
• Conduct handoffs to developers through tools like Figma and Zeplin  
• Contribute to the UX/UI of our foundational BigFuture design system, standards, patterns, and UI elements 
• Work collaboratively with our Content, Design and Engineering Team to ensure brand and pattern alignment  

Strategy & Communication 

• Strong communicator who takes initiative in talking to users, presenting in research sessions, and effectively sharing findings with the team and stakeholders 
• Collaborate with the team to promote communication and synchronicity in planning across design, product, and engineering 
• Contribute to the overall design and UX strategy for our product designs, including feeding into and refining a design system to facilitate a unified experience across all our products  
• Document and present UX/UI and design updates to stakeholders and users  
• Collaborate and take direction from multiple stakeholders and disciplines to achieve an impactful experience  
• Participate and be vocal in agile ceremonies to ensure design needs are met  
• Nurture a culture of user empathy and deep curiosity that enables us to build simple, intuitive products for our customers  
• Advocate for consistent design processes, methods, core systems, and patterns 
• Facilitate whiteboarding sessions, workshops, and brainstorms  

Project Management 

• Self-manage workload and obtain necessary requirements and acceptance criteria needed to complete work  
• Coordinate with UX Lead, product leads, design team, and engineers to ensure timely delivery of design artifacts  
• Help foster an environment for collaboration by partnering with business and other creative units to align our visual design approach with project goals and the brand

Requirements:

• As a UX designer, you are independent in your support of a cross-functional team 
• A portfolio of your work included in your application that shows examples of you experience leading design research initiatives 
• A bachelor’s degree in a related field (computer science, interaction design, HCI, industrial design, information science, social sciences, graphic design, etc.) and/or equivalent years of work experience  
• 5+ years of professional experience of relevant Design experience  
• Documented experience in designing for large, content-rich websites and applications; proven solutions that met users’ needs; Experience designing enterprise products is a huge plus 
• Extensive experience in information design and user scenarios  
• Broad knowledge of digital interaction design patterns, Web site architecture, user interfaces, and navigation on various platforms (Web, mobile, tablet)  
• Familiarity with user-centered research, such as usability testing, contextual inquiry, and field interviews  
• Understanding the physical, cognitive, cultural, and social factors that affect design decisions  
• Familiarity with front-end coding technologies and data modeling is a big plus  
• Strong communicator with an ability to demonstrate both leadership and understanding with respect to project partners; Self-managing, but also used to working within a team  
• Highly adaptable to new information, situations, or challenges and can work independently  
• Like facing new challenges and thrive on opportunities to think creatively and come up with fresh approaches to tough business and operational problems  
• Possess a ‘Product Design’ mindset, who owns the end-to-end design delivery: from strategy to comps  

The target hiring compensation range for this role is the equivalent of $60 – $67 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include; medical health insurance and dental insurance, life insurance, and eligibility to participate in 401k plan with company match.