CX Senior Product Designer

Overview

Our large Pharmaceutical client is looking to hire a Senior Consumer Experience (CX) Product Designer, who will partake in and realize the vision and responsibility of providing the world-class user experiences product design delivery globally for the products and ecosystem of the company. You will partner with Product and Engineering teams to develop amazing user experiences. In this role, you will play a key role in helping drive the future of the CX team. You will collaborate with product design leads, research, product, and engineering partners across the organization to build consumer-focused design solutions at scale while cultivating a culture of user-centric design. You must be responsive, flexible, and able to succeed within an open and collaborative peer environment. You must be able to lead projects forward in the face of ambiguity. Top notch Product Design skills/capabilities, Human-Centered Design process and methodologies, a must.

Responsibilities
• Fluency and experience in the design thinking process
• Drive the unified user experience in collaboration with colleagues, business and technology leaders; respond to organizational changes as they occur
• Experience providing key contributions to innovative, successful products. Contribute to all phases of Product Design work: distilling research, design ideation, prototyping, final spec design, and implementation.
• Additional design skills in related fields, including filmmaking, motion design, multimedia design is a plus
• Integrate Design within the Consumer Experience and digital development process and be an advocate for Human-centered design within Digital, partner organizations and stakeholder groups
• Collaborate with Product Design Leads to define product design and experience for Sanofi Digital including continual improvement and innovation
• Ensure Design brings the best creative thinking to the product/business/customer with consistency and within committed timeframes
• Evangelize and share best practices in striving to achieve “Sanofi One Experience and Design”
• Define and apply user-centric design measurement criteria and test to ensure the User Experience delivers positive results
• Drive and document product design standards and patterns across products systemically
• Collaborate with team on process improvements and tool implementation to support those processes.
• Develop, implement, and shepherd continuous customer relationships and UX and Design opportunities
• Excellent communication, presentation, and interpersonal skills – ability to communicate effectively with a global enterprise organization. Can flex and adapt to audiences at all levels and across stakeholders/partners

Key Qualifications
• Bachelor’s degree or equivalent work experience in Design, HCI or related field. Master’s degree in relevant field a plus
• 5+ years of experience designing products.
• Dynamic design portfolio that shows your design process, and shipped products is a must
• Experience with iterative design sprints and lean, Agile development process
• Product Design skills and Human-Centered design methods in practice that meet user needs and business goals
• Demonstrated ability to navigate complex problems in developing holistic solutions for product and its UX ecosystems
• Mastery of design and prototyping tools such as Figma, Miro, Adobe creative suite and other design tools
• Knowledge and experience with Design Systems and all various platforms human interface guidelines: iOS, Android, LMS and connected platforms
• Ability to manage multiple projects and an ability to prioritize and organize to meet tasks and deadlines
• Experience sketching, concept creation and wireframing, producing IA, sitemaps and user flows, with tap able/clickable rapid design prototypes
• Understanding of web technologies such HTML, CSS and JavaScript
• Excellent verbal and written communication skills with Excellent communication skills with the ability to listen, articulate positions, and advocate designs.
• Must be a vibrant and engaging communicator who can present concepts and ideas to all levels of the company
• Familiarity with pharma/health technology is a plus.

Desired traits
• Strong attention and precision to detail, especially in crafting the ideas, education across different functional teams and following through with successful execution.
• You bring the ability and interest to help lead cultural shifts in the organization including Digital transformation.
• You are a vibrant and engaging storyteller with strong business communication and presentation abilities to all levels of the company.
• You have an intellectual curiosity that inspires others around you.