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UX Writer/Content Strategist

Remote (Eastern Time Zone Hours)
Salary: up to $80/hour (DOE)


Aquent has an EXCITING opportunity for a UX Writer!

This position is 100% Remote.  You will be asked to work Eastern Time Zone hours on a daily basis.

To be considered for this role, you MUST:

  • Currently live in the United States
  • Be authorized to work in the United States and not require sponsorship of any kind during the duration of the assignment
  • Be able to showcase your work thru individual samples or an online portfolio

Our client's digital design team is looking for an experienced UX Writer, Content Designer, or Content Strategist to help create an engaging experience for its customers/users. You will be able to collaborate with a team of product designers, UX researchers, accessibility specialists and design operations.

It’s important that you have experience working on digital products, and that you understand the factors that drive feature prioritization. In this role, you and your design team partners will be expected to translate business requirements into a meaningful user experience. You’ll be responsible for defining, estimating, and delivering high-quality work on time. Ultimately, you’re accountable for content in the user experience, and your success will depend on a consistently high level of engagement with product management and your design collaborators.

You’re also interested in contributing to the evolution of content strategy practices and like optimizing processes, you’re a lifelong learner, and you can succinctly communicate the value of content and content strategy to your partners across the organization.


  • Execute on content strategy for our Medicare audience in support of larger organizational goals and objectives
  • Ensure your content uses the proper voice and tone
  • Work with the product management, design and research team to source or create the right content to educate, motivate and empower users
  • Collaborate with our UX researchers and analytics teams to understand user behaviors and uncover new opportunities for engagement
  • Collaborate with our Accessibility team to design a content experience that meets WCAG guidelines
  • Provide content of varying fidelity to our product designers to facilitate iterative design
  • Collaborate with Medicare marketing to create a seamless experience for users between products and contexts
  • Produce documentation that facilitates publishing or content implementation, such as copy decks, messaging frameworks or content models
  • Contribute to product strategy and enhancement road mapping
  • Think about the design and functionality behind content with a focus on how to serve the audience the right information at the right time
  • Collaborate with the content strategy team to evolve our product content style guide
  • Support our design system team by providing content guidelines for components and patterns as needed


  • 5+ years as a UX Writer, Content Designer, or Content Strategist on digital products and services
  • At least 4 years working at the enterprise level or a large organization (health care experience is a plus, but not required)
  • Working knowledge of user experience best practices
  • A passion for language, and demonstrated ability to influence audiences and promote behavior change
  • Creating clear, concise and compelling content
  • Fusing brand voice into personalized or segment-driven content
  • Demonstration of exceptional writing, editing and research skills, as well as relentless attention to detail
  • Know-how when it comes to the complexity of cross-functional collaboration at enterprise scale
  • Working in an Agile environment (working in SAFe would be a bonus, but isn’t required)
  • Creating design or content documentation (annotated wireframes, copy decks, content models, page tables, etc.)

Client Description:

This Client:

  • Is considered by Fast Company to be amongst the most innovative companies
  • Is listed by Forbes as one of the world’s most admired companies
  • Makes it their mission to guide people toward better health
  • This includes altering the products they offer at retail to more health-conscious offerings!

Our client has recently made a move toward a major merger, which means this is a great time to get involved! Two big industry brands coming together.

Working here gets you into a fast-paced environment, with tons of cross-functional working relationships. You’d have exposure to a number of teams related to any project you’re working on, and we sometimes see freelancers convert to permanent employees on teams they’ve had the opportunity to interact with. This is definitely a standout opportunity!


  • We care about your CAREER GOALS.
  • We offer resume & portfolio review + interview prep. You'll feel set for success!
  • Learn for free:
  • Who is AQUENT:
  • Pay it forward:

Working with AQUENT gets you access to some pretty cool things, including:

  • Subsidized (up to 85%) of your health, vision and dental benefits
  • Access to Fidelity 401(k) and FSA Program
  • Direct deposit for your weekly paycheck
  • Check our Benefits out.